Randall Reed's Planet Ford

Fair and worked hard to correct problems but I wish they would have done the recall fix. They had my truck for 7 days, and they checked to see if it had a recall notice and documented that it did but they d would have done the recall fix. They had my truck for 7 days, and they checked to see if it had a recall notice and documented that it did but they did not take care of it More

This is the second truck I have bought at the dealer, Ken Riley took great care of me on both of the purchases from start to finish and I could not be happier. Riley took great care of me on both of the purchases from start to finish and I could not be happier. More

I asked my salesman to be upfront with everything as far as prices and he did just that. I was in and out within an hour or so. I’ve had my truck for over a month and I’m completely satisfied. as prices and he did just that. I was in and out within an hour or so. I’ve had my truck for over a month and I’m completely satisfied. More

Great service! ! Friendly staff!!Awesome experience . They founded what I was looking for and fast!! ! Friendly staff!!Awesome experience . They founded what I was looking for and fast!! More

Poor salesmanship. My wife and I visited the Planet Ford 59 with my mother in law and her husband whom was also interested in purchasing a vehicle. I have purchased two My wife and I visited the Planet Ford 59 with my mother in law and her husband whom was also interested in purchasing a vehicle. I have purchased two f150’s from the dealership before. My wife and I owned a Mazda cx9 which was a little tight. So we were interested in a larger Expedition and the in-laws were interested in a Bronco. We were so excited when we arrived at the dealership and when we left we were so down that we through the business cards in the trash as we left out the door. K Riley gave use a very bad experience. He was never present, he answered every call received via cell when we had questions, we were told our children could not participate in the test drive that it was company policy.Long story short you all lost two sales, the fist my in-laws chose a Jeep Gladiator over the Ford Bronco not because it was better, however service and experience. My wife and I chose a Toyota Grand Highlander over the Ford Expedition for the same reason. We all went to two other dealerships who wanted to earn our business and treated us serious and with respect. It will be up for debate when I trade in my Ford F150 if I will do bones with this dealership. More

I’ve been coming to this dealership for years and I’m VERY pleased with their service. My Service Advisor Kelli is wonderful!! VERY pleased with their service. My Service Advisor Kelli is wonderful!! More

Cuando quieres comprar tu carro el vendedor te abriendo muy bien. Después que compras el vehículo el vendedor no te contesta llamadas, mensajes muy bien. Después que compras el vehículo el vendedor no te contesta llamadas, mensajes More

The least pushy dealership I've ever dealt with. They didn't employ the standard stall tactics, trying to keep you there. They were professional and straightforward which was definitely a contributi They didn't employ the standard stall tactics, trying to keep you there. They were professional and straightforward which was definitely a contributing factor in purchasing with them. More

I was very pleased with my sales rep Destiny Taverez. She was very professional and helpful as I put her through the ringer on what I wanted on what style truck. She was a trooper, I would recommend her She was very professional and helpful as I put her through the ringer on what I wanted on what style truck. She was a trooper, I would recommend her for and honest salesperson. More

Had a great experience buying our explorer. Sales team particularly helpful and courteous to my wife who handled the whole deal. Sales team particularly helpful and courteous to my wife who handled the whole deal. More