
Randall Reed's Planet Ford
Humble, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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The way the financing was handled was not professional in my opinion. Approved for a vehicle but it had not been inspected so it did not pass inspection this should be done before the vehicle gets financed. my opinion. Approved for a vehicle but it had not been inspected so it did not pass inspection this should be done before the vehicle gets financed. Not after More
Kenneth Riley was very helpful and timely in his responses to my questions. Could not have asked for a better salesman. Brian, the tech guy, was so kind and patient. responses to my questions. Could not have asked for a better salesman. Brian, the tech guy, was so kind and patient. More
Nothing wrong with the dealership, but how can anyone be happy about paying $1700 for a design phaser problem which should have been a recall a few years back happy about paying $1700 for a design phaser problem which should have been a recall a few years back More
The best place to buy a truck, they have great inventory and offer big discounts on new vehicles that are last years model. and offer big discounts on new vehicles that are last years model. More
Ease of shopping; selected vehice available; follow up from salesman; sales staff excellent (Guy Guidry). from salesman; sales staff excellent (Guy Guidry). More
I am very happy with Planet Ford and their amazing staff. They made buying the truck quick and easy, and they worked to get me into what I wanted at my price point. My sales guy was Ryan Flores and he was ju They made buying the truck quick and easy, and they worked to get me into what I wanted at my price point. My sales guy was Ryan Flores and he was just awesome from start to finish. Thank you all! More
Planet Ford has had my new truck in the repair shop more than I’ve driven it. Then, they want to say that the back seats don’t have sensors when they themselves disconnect them. I’m not one bit happy with t than I’ve driven it. Then, they want to say that the back seats don’t have sensors when they themselves disconnect them. I’m not one bit happy with their quality of work. I am regretting getting a vehicle from them. And to top it off, when driving, the gas gauge would indicate that my gas was filling up instead of going down and they were telling me it was because of how I was driving. I work for Ford at another dealership and this never happened with other vehicles. More lies! I am so fed with them. More
Fair and worked hard to correct problems but I wish they would have done the recall fix. They had my truck for 7 days, and they checked to see if it had a recall notice and documented that it did but they d would have done the recall fix. They had my truck for 7 days, and they checked to see if it had a recall notice and documented that it did but they did not take care of it More
This is the second truck I have bought at the dealer, Ken Riley took great care of me on both of the purchases from start to finish and I could not be happier. Riley took great care of me on both of the purchases from start to finish and I could not be happier. More