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Randall Ford

Fort Smith, AR

4.2
246 Reviews
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5500 Rogers Ave.

Fort Smith, AR

72903

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Showing 246 reviews

March 06, 2024

Randy in the service department is your to go to guy! Very professional and good at what he does most definitely recommend him to be in charge! More

by thomas.tinsley2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
March 06, 2024

Randy at Randall Ford is an absolute joke in the service department. He sucks at customer service And his job which is managing the service department. This will be the third time I’ve brought my truck ther More

by wryan468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy
February 26, 2024

Good experience and Kayse did a great job. If your looking for a ford Randall Ford is the place. More

by Willrylee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayse, Victor Magana
January 11, 2024

Fast and consistent service is what keeps me coming back to Randall Ford, friendly too! More

by MARCUSRACHARDPHOTOGRAPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Randall, Victor Magana
June 13, 2023

My wife and I happen to see a used F350 that had just been posted to the website but no pictures were available yet. We stopped by just for a few minutes to take a look at the truck and see if it was som More

by Turner007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Quinteros, Sales Professional
April 24, 2023

I had an engine light trip prior to a trip i had planned. Robert got me in and discovered it was a sensor problem on a diff vent. They had the part and fit the truck in for repair. Very satisfied from start More

by Alberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
April 03, 2023

David in commercial service is very easy to work with. He is always very polite and helpful. More

by brian.holland
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David (Commercial Service)
March 20, 2023

My service was very easy to work with dropped my vehicle off and gave me a ride back to work kept me updated with my vehicle is ready More

by kevin.patterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon smith, Bradford Randall, Victor Magana
March 01, 2023

DAVE HARDWICK IS THE BEST! ! I WILL NOT TAKE MY CHEVY TAHOE ANYWHERE ELSE UNLESS IT HAS TO BE A CHEVY PART!!!!!! More

by smayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAVE HARDWICK IS AWESOME!!!!!!!!, Bradford Randall, Victor Magana
January 18, 2023

The dealership conned me into paying $3500 down then signed me up for a $3000 gap insurance & $970 warranty. I requested to cancel & the validate all of this- they basically ignored. I requested ALL det More

by Cheyenne22owens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bradford Randall, Victor Magana
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