Randall Ford

Setting up appointment took way to long for a recall. Then information given about how long it would take was very misleading. Was told could take up to one day to several. So made plans to be without ve Then information given about how long it would take was very misleading. Was told could take up to one day to several. So made plans to be without vehicle. The whole job start to finish took less than 2 hrs I could have waited on my vehicle instead of driving 70 miles extra plus a friends time. It was a recall they should know how long it takes, it wasnt like they had to figure out what was wrong. More

Randall was very speedy on their oil change and they changed my windshield wiper blades without me asking. I was very pleased with my service. changed my windshield wiper blades without me asking. I was very pleased with my service. More

Excellent communication and follow up also prompt and courteous service. I also appreciate their knowledge courteous service. I also appreciate their knowledge More

They checked my vehicle thoroughly and took note of all my concerns and fixed them. my concerns and fixed them. More

They have a great team and are easy to work with. I have used them for several years and have not had any problems. They have a nice waiting area or a shuttle available. I have used them for several years and have not had any problems. They have a nice waiting area or a shuttle available. More

Great experience! We worked with Rocky. He lives close to us, so he drove the truck to our house after work. We feel in love with it and worked out a deal on trading i We worked with Rocky. He lives close to us, so he drove the truck to our house after work. We feel in love with it and worked out a deal on trading in our jeep. Kinda took a bath on the jeep but we sold the motorhome and no longer needed it. Thank you Randall Ford. More

The service department was very helpful and I appreciate your concern. I especially like to commend Shannon Smith for his help . your concern. I especially like to commend Shannon Smith for his help . More

Have only been here for service. Service advisors are friendly and knowledgeable. They don't try to oversell or "talk me into" something I don't need. Service advisors are friendly and knowledgeable. They don't try to oversell or "talk me into" something I don't need. More

Service performed wasn’t a problem. The service department is extremely difficult to contact by phone. In fact, it’s almost impossible to get anyone to answer the phone. The service department is extremely difficult to contact by phone. In fact, it’s almost impossible to get anyone to answer the phone. More

Great customer service from start to finish. Was able to be competitive with APR financing so was able to do a one stop shop transaction. Was able to be competitive with APR financing so was able to do a one stop shop transaction. More