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Randall Ford

Fort Smith, AR

4.2
242 Reviews
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5500 Rogers Ave.

Fort Smith, AR

72903

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Showing 242 reviews

March 24, 2025

Great customer service. Upfront and does not waste your time. Highly recommend everyone. Go see Ray. More

by Cheryl04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray quinteros , Bradford Randall
March 20, 2025

Randall Ford is a nice and clean dealer and employees who are helpful, courteous and effective at their jobs. More

by 86staylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon in the Service Dept.
March 15, 2025

Was meet at the was a smiling face, had made an appointment to test drive a Maverick. Ethan was great, he listen to me explain what I was looking. He selected two vehicles and we drove them. I f More

by Jrwithers2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan
March 13, 2025

Service department practices are all wrong Untruthful Appointments mean nothing. Communication is not good at all. More

by trenis1949
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
March 05, 2025

Dealership refused to give me tax credit at point of sale. Promised I could get tax credit at tax time but the dealership failed to submit the time of sale to the IRS. The dealership isn’t being very re More

by Colten
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jordan, Bradford Randall, Victor Magana
March 03, 2025

Authentic thourogh efficient customer supportive friendly caring aim to please definitely recommend to everyone I know More

by CAJUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky, Bradford Randall, Victor Magana
March 03, 2025

Professional and friendly atmosphere. The facility is immaculate and shows the attention to detail and customer service. More

by Thomas M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Randall
March 03, 2025

Hayden was a great help! I was happy to get my new ford edge! I love my new car! More

by Taylor kenize Owen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hayden Owen , Bradford Randall, Victor Magana
March 01, 2025

Did a fine job , got to my truck quickly. Employees were pleasant and easy to work with. More

by dearltobey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
February 10, 2025

They have taken care of my problems and concerns over the years. I would recommend this dealership. More

by rs122947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Huerta
Feb 27, 2025 -

Randall Ford responded

Thank you for the wonderful review of our Service Team. We are happy to hear that you had a wonderful experience with us. Please let us know if we can of any assistance in the future! Safe travels!

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