Randall Ford

F250 service visit SERVICE IS GOOD AND ON TIME.THEY KEEP MY TRUCK RUNNING LIKE A NEW TRUCK.THE COST IS A LITTLE HIGH BUT I GUESS YOU GET WHAT YOU PAY FOR. SERVICE IS GOOD AND ON TIME.THEY KEEP MY TRUCK RUNNING LIKE A NEW TRUCK.THE COST IS A LITTLE HIGH BUT I GUESS YOU GET WHAT YOU PAY FOR. More

Communication Equals Excellent Service I took my vehicle to Randall Ford based on a friend referring me to David Hardwick as someone who would take care of my need for service. David retur I took my vehicle to Randall Ford based on a friend referring me to David Hardwick as someone who would take care of my need for service. David returned my phone calls and kept me updated on the progress of obtaining the parts and of completing the repairs. Everyone that I came into contact with during the service was very courteous, friendly and helpful. More

Excellent service Complete service of my vehicle in a timely friendly manner. Issac kept me informed of what was going on at all times and answered any questions I had. Complete service of my vehicle in a timely friendly manner. Issac kept me informed of what was going on at all times and answered any questions I had. More

Oil change I’ve had my Ford Escspe st Randall Gord several times for routine oil changes. They have always been very courteous and helpful. I really appreciate I’ve had my Ford Escspe st Randall Gord several times for routine oil changes. They have always been very courteous and helpful. I really appreciate their helpfulness. They always listen to my concerns and address whatever questions I have. More

RandallFord My experience at Randall Ford was very enjoyable. I was treated with kindness and respect. All of the sales people went above and beyond the normal to My experience at Randall Ford was very enjoyable. I was treated with kindness and respect. All of the sales people went above and beyond the normal to help me out. This is a great place to buy a vehicle. More

The absolute BEST!!! Peter Rossum at Randall Ford is nothing short of awesome! Within two days he had the pwork done, financing completed, and my car ready for me to take Peter Rossum at Randall Ford is nothing short of awesome! Within two days he had the pwork done, financing completed, and my car ready for me to take home. I now have a beautiful Taurus, and I'm thriled with it! I tell everybody about the fantastic service I got. Once you've worked with Randall Ford, you will never go anywhere else! More

Quick Came in at 6 pm and they stayed late for me. I was out in a new car by 7:45. Great experience, highly recommend Peter Came in at 6 pm and they stayed late for me. I was out in a new car by 7:45. Great experience, highly recommend Peter More

Friendly I rated 4 stars only because my husband did all the dealings with the salesperson. But for the time I was there everyone was friendly. The service dep I rated 4 stars only because my husband did all the dealings with the salesperson. But for the time I was there everyone was friendly. The service department was pretty quick considering they were short a few employees that day. The waiting room was very nice and kid friendly and made the time go by quickly. More

Waste of my time I went to get a second key for my car, that they never gave me when I purchased it originally, and was informed it would take about 2 hours. I schedul I went to get a second key for my car, that they never gave me when I purchased it originally, and was informed it would take about 2 hours. I scheduled a time in which that it would barely interfere with my work schedule. An hour and a half after arriving, I was informed that the new key had just left the building to be cut and that it would be at least another hour once it returned. At the three hour mark, which was 30 mins before I had to be back at work before it closed for the day, I walked back to the service department and asked how much longer it would be. They nonchalantly let me know that it was done and they would get my advisor. This is the most incompetent dealership I’ve ever visited for service. If it wasn’t for the drive, I would make a trip to Harlan Ford in Okmulgee, OK each time I needed service. No one cares about your time, only the money. If they had done their job properly when they sold me the car, I never would have had to go back for a second key to begin with. More