Randall Ford

Service/Repair/Warranty Work Took four visits to get all of work done. First visit air cond. work. At the dealer for over 6 hours. 2002 t-bird so the work had to be done under Took four visits to get all of work done. First visit air cond. work. At the dealer for over 6 hours. 2002 t-bird so the work had to be done under the dash as it turned out. Tech was great! Had to take the car back several times in order to get the Recall items done as one of the parts was not ordered. Car has less then 21,000 miles and is a show car. Four trips in total. Overall pretty slow do make plans to leave you car if you can. More

Quality care The service person, Mr. K. Helped me understand what my car needed mechanically for the future 100,000 miles. (Already had 100,000 miles in the las The service person, Mr. K. Helped me understand what my car needed mechanically for the future 100,000 miles. (Already had 100,000 miles in the last 11 years). Besides the written diagram he also showed me one item I needed to know under the hood. When I returned to pick up my Fusion, it smelled better: A TAB Of SCENT HAD BEEN ADDED. More attention was paid to an amateur than at previous visits. More

Ray Moore and Peter Rossum Did a great job they went oof there way to help me. I was leaving the Lot because I was Disappointed in the car that I drove all the way from Fayetteville to Fort Smith to look at there way to help me. I was leaving the Lot because I was Disappointed in the car that I drove all the way from Fayetteville to Fort Smith to look at and they found me a different car that I couldn’t resist Great customer service More

Peter and the rest of the staff at Randall were very easy to work with. The car I was interested in was ready to take for a test drive when I arrived. We were in and out very quickly. to work with. The car I was interested in was ready to take for a test drive when I arrived. We were in and out very quickly. More

Was a good experience. Friendly, knowledgeable personal. Peter help and kept me informed as to the process. I'm completely satisfied with the service. Actually better then I ever experienced at a dealersh Peter help and kept me informed as to the process. I'm completely satisfied with the service. Actually better then I ever experienced at a dealership Thank you. More

Had a great experience purchasing a 2017 mustang GT premium there They were accommodating and very easy to work with. I would highly recommend and would definitely purchase a vehicle here again in th premium there They were accommodating and very easy to work with. I would highly recommend and would definitely purchase a vehicle here again in the future. More

He was a great sales man and worked with me on getting the right deal on the car I wanted and took no time at all. the right deal on the car I wanted and took no time at all. More

Peter Rossum is absolutely the best salesman you could ask for. I buy and sell A LOT of vehicles. Have 2 F250 Lariat powerstroke diesels fully loaded, bought a 2018 Mustang 5.0 Premium convertible then tr ask for. I buy and sell A LOT of vehicles. Have 2 F250 Lariat powerstroke diesels fully loaded, bought a 2018 Mustang 5.0 Premium convertible then traded it in for a 2019 Ruby red Mustang Premium fastback very highly optioned. He is the best salesman I have ever dealt with More

Wonderful buying experience at Randall Ford! Accommodating staff from the moment that we entered the door until the moment that we drove away with our new SUV. Peter made our buying experienc Accommodating staff from the moment that we entered the door until the moment that we drove away with our new SUV. Peter made our buying experience painless! Jerry and Melinda Bridges More

Had a great experience at Randall Ford dealership. My friend Amanda Price has recommended I come look at the Ford trucks. I have been a Tacoma owner twice and Nissan once . I had the Tacoma’s for several friend Amanda Price has recommended I come look at the Ford trucks. I have been a Tacoma owner twice and Nissan once . I had the Tacoma’s for several years before trading for a Nissan Frontier . After about 6 months I was totally unhappy with the Frontier . So I went to Randall ford where I met once again Billy Hines , I had previously bought my two Tacoma’s from years past from him. He has always been very helpful and I was very pleased with how he went to bat for me on the new purchases. More