Randall Ford

Very professional and helpful. Excellent mobile service. Out standing staff at all levels. They will be my first choice when I get in the market for a new vehicle. Excellent mobile service. Out standing staff at all levels. They will be my first choice when I get in the market for a new vehicle. More

The person who checked me in made me feel confident in the work the at would be done. Very good experience overall. the work the at would be done. Very good experience overall. More

I drove 90 miles to this dealership, first time I had done business with them. And I would do it again in a heartbeat. That was the fastest I have ever got out of any dealership. Really impressed! The sa done business with them. And I would do it again in a heartbeat. That was the fastest I have ever got out of any dealership. Really impressed! The salesman (Ethan I think his name was) and the finance manager, sales manager, they were all great. It was a pleasure doing business with them and I would drive the 180 miles round trip again with out hesitation. Thanks Randall Ford More

Randy in the service department is fantastic, every time I have work on my car he has been outstanding!! Always has an answer for any questions is ask. Daniel in sales sold me a truck in April and he was wo I have work on my car he has been outstanding!! Always has an answer for any questions is ask. Daniel in sales sold me a truck in April and he was wonderful. The staff at Randall Ford in Fort Smith Arkansas awesome. More

These people have no communication. They were going to put in a used transmission that was covered under warenty. They received the transmission and said they would contact me when they They were going to put in a used transmission that was covered under warenty. They received the transmission and said they would contact me when they were ready for my car. It took them 3 months to contact me so I took my car in the day the job was going to be done they called saying the seal on the transmission was broken and the warenty won't pay it because it's now expired so I needed to pay an extra 300 dollars for the part and labor.....they had my transmission for 3 months! They should have inspected it within a timely manner. Needless to say with multiple phone calls to the dealership and my warenty company they fixed the seal and I ended up paying like 30 dollars more than the original quote but....they told me the warenty paid for half my diagnostics fee so they would credit that towards my bill but I never seen that money back? I just paid it and held my tongue I was just ready to have my car back and be done with these people. I understand this is a very demanding frustrating job at times but they do not communicate. They talk to you like you don't know anything and make you feel dumb and they are just very inconsiderate I would never buy from ford ever again in my whole life! I've never felt more disrespected or taken advantage of more than I have at the zumbrota ford in mn where I got this car and the randall ford where my car was fixed. Worst experience! More

The service guys were Very friendly and detailed with their information. Very thankful for their help. their information. Very thankful for their help. More

Had a great buying experience at Randall Ford. Daniel Black was very helpful, friendly and patient, would highly recommend him! Thanks for the good deal and customer service.... Daniel Black was very helpful, friendly and patient, would highly recommend him! Thanks for the good deal and customer service.... More

It was a great experience. Everyone was awesome and very helpful. Thank you all very much Everyone was awesome and very helpful. Thank you all very much More