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Randall Ford

Fort Smith, AR

4.2
234 Reviews

5500 Rogers Ave.

Fort Smith, AR

72903

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Showing 234 reviews

March 27, 2025

Rude, bad attitude, poor communication, not concerned about helping the customer, lied about diagnosis, bade service all around More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bradford Randall, Victor Magana
March 25, 2025

We have been customers of Randall Ford since 1995 and we have had great outstanding and professional services from the technician and service department team they care and listen to the customer and explain More

by Elaine Hollibough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell technician in the mobile service , Bradford Randall
March 24, 2025

Great customer service. Upfront and does not waste your time. Highly recommend everyone. Go see Ray. More

by Cheryl04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray quinteros , Bradford Randall
March 20, 2025

Randall Ford is a nice and clean dealer and employees who are helpful, courteous and effective at their jobs. More

by 86staylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon in the Service Dept.
March 15, 2025

Was meet at the was a smiling face, had made an appointment to test drive a Maverick. Ethan was great, he listen to me explain what I was looking. He selected two vehicles and we drove them. I f More

by Jrwithers2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan
March 13, 2025

Service department practices are all wrong Untruthful Appointments mean nothing. Communication is not good at all. More

by trenis1949
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
March 05, 2025

Dealership refused to give me tax credit at point of sale. Promised I could get tax credit at tax time but the dealership failed to submit the time of sale to the IRS. The dealership isn’t being very re More

by Colten
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jordan, Bradford Randall, Victor Magana
March 03, 2025

Professional and friendly atmosphere. The facility is immaculate and shows the attention to detail and customer service. More

by Thomas M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Randall
March 03, 2025

Authentic thourogh efficient customer supportive friendly caring aim to please definitely recommend to everyone I know More

by CAJUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky, Bradford Randall, Victor Magana
March 03, 2025

Hayden was a great help! I was happy to get my new ford edge! I love my new car! More

by Taylor kenize Owen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hayden Owen , Bradford Randall, Victor Magana
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