Ramsey Volvo

Overall a terrible experience. Scheduled through my Volvo app and requested a loaner car, then a few days before my appointment my spouse happened to double check the appoint and saw that it said I would wai app and requested a loaner car, then a few days before my appointment my spouse happened to double check the appoint and saw that it said I would wait for the car - certainly not what I indicated. When I got to the dealership, the man who checked in my car, John, never had his mask any higher than his nose, and 90% of the time wore it like a chin strap. He told me the 40,000 mile service would take 2 hours, then, when I asked for the loaner, he told me they’d “try to have it done by the end of the day”. After the service, which was free of charge because we paid for the 100,000 mile extended warranty on the vehicle we bought certified pre-owned, the invoice stated that the brakes were not flushed “at the owner’s request”, which I absolutely did not indicate or request. Now my spouse is trying to figure out what happened, and it’s sounding like the dealership only worked up to a certain monetary amount and didn’t do all the service that should have been done at the 40,000 mile servicing. Very disappointed in their customer service and communication, this seems Like a very shady practice. More

Ramsey Volvo always does a great job keeping both of my cars in top shape. Fast service, personal attention. Great attention to detail, last visit for routine service they noticed nail in a tire and chang cars in top shape. Fast service, personal attention. Great attention to detail, last visit for routine service they noticed nail in a tire and changed it out no hassle saving me from dealing with a flat. More

Fast appointments. Fast check in at the service department knowledge service associates, they always give the car back washed and vacuumed loaner cars and promptly service department knowledge service associates, they always give the car back washed and vacuumed loaner cars and promptly service More

WOW Ok....... my fourth Volvo. . I keep recommending Volvo's to my friends, Everyone was pleasant and helpful with great follow-up service. O.J. was a fantastic help to me with all the new technology Volvo's to my friends, Everyone was pleasant and helpful with great follow-up service. O.J. was a fantastic help to me with all the new technology available with my S60. OUTSTANDING attitude. Patient and tolerant to my "age handicap". Steven in service is always very helpful and accommodating to my repair and servicing needs. I have been VERY pleased with Ramsey Volvo. Thank You Carol More

Had a very positive experince servicing S90 at Ramsey Volvo after Paul's Volvo went out of business. John from service department is a pleasure to deal with. Very friendly environment. Volvo after Paul's Volvo went out of business. John from service department is a pleasure to deal with. Very friendly environment. More

Steve in the service department is awesome. He is so personable knowledgeable and always goes above and beyond. Steve is one of the reasons I bought another XC90. personable knowledgeable and always goes above and beyond. Steve is one of the reasons I bought another XC90. More

Service was efficient and friendly. They listened to my concerns and made an effort to rectify them. Was glad my service was completed in just a few hours. concerns and made an effort to rectify them. Was glad my service was completed in just a few hours. More

Easy breezy.. everything went super smooth. Car was as advertised and price was excellent. Great experience and everything was ready to go when we picked up. advertised and price was excellent. Great experience and everything was ready to go when we picked up. More

Knowledgeable, responsive & well organized - pleasant people to deal with. Vehicle impeccably presented & paperwork was efficiently processed I am on my 5th Volvo & this was the best of all 5 tri-stat people to deal with. Vehicle impeccably presented & paperwork was efficiently processed I am on my 5th Volvo & this was the best of all 5 tri-state dealers More

We worked with Tim .He went out of his way and was We worked with Tim .He went out of his way and was extremely helpful during the buying process. In three days we went to pick up the car.. I love m We worked with Tim .He went out of his way and was extremely helpful during the buying process. In three days we went to pick up the car.. I love my new car and definitely recommend RamseyVolvo! More