Ramsey Subaru of Des Moines
Urbandale, IA
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Outstanding New Car Experience! Purchased a new 2015 Subaru Forester for my wife. Paul was fantastic...F&I rep was quick and courteous...the entire experience was fantastic. and we Purchased a new 2015 Subaru Forester for my wife. Paul was fantastic...F&I rep was quick and courteous...the entire experience was fantastic. and we love the new Forester. Jim Stafford More
Great vehicles, fantastic sales people Over the last 12 years, we've purchased three vehicles from the Ramsey dealership in Urbandale; first a Pontiac Vibe, then a Mazda 6 as a 2nd vehicle, Over the last 12 years, we've purchased three vehicles from the Ramsey dealership in Urbandale; first a Pontiac Vibe, then a Mazda 6 as a 2nd vehicle, and now a Subaru Outback as a replacement vehicle. Aside from the product, the experience could not have been better. Paul and the Ramsey sales team were outstanding to work with, and we never felt any pressure to buy like you'll get from a lot of dealerships. Paul's knowledge of the vehicles, and easy-going approach will keep me coming back to Ramsey Subaru. More
Best customer service I have ever had while buying a car. I just bought my second Subaru Outback from Paul Moser. First, I love my Outback!! Second, Paul is great to work with. He is friendly, but not in I just bought my second Subaru Outback from Paul Moser. First, I love my Outback!! Second, Paul is great to work with. He is friendly, but not in a car salesman kind of way. He is just a nice guy. He is also very knowledgeable. He will take his time to answer any question you might have. He made the whole experience comfortable and enjoyable. In fact, everyone that I came across had a friendly smile to share. So just buy an Outback from Ramsey. It is the highest quality vehicle in it's price range, and you will have amazing customer service. You can't go wrong. More
Ramsey Subaru DSM Iowa Cares My first Subaru was purchased in 1983. Drove various other vehicles for 28 yrs. Then decided in August 2014 to return to the Subaru brand. My 2015 For My first Subaru was purchased in 1983. Drove various other vehicles for 28 yrs. Then decided in August 2014 to return to the Subaru brand. My 2015 Forrester makes me feel like I'm "home" again. More
Great experience with salesman. I worked with Paul Moser to buy my Subaru Outback. I brought my teenage kids with me on every visit because I wanted them to learn about the whole ca I worked with Paul Moser to buy my Subaru Outback. I brought my teenage kids with me on every visit because I wanted them to learn about the whole car buying experience. Paul included my kids in everything, knows their names, wrote out a list of every fee, tax etc. so that we could all see exactly what was entailed in the purchase. It was a fabulous experience and when I go in to get service at the dealership, Paul treats me like an old friend. Love it!!! (and needless to say, I'm obsessed with my new Outback) More
Bought my first Subaru Paul Moser responded to my online inquiry- just a general one on Subarus. Went in- JUST TO LOOK- and dang if I didn't go ahead and buy one. He helpe Paul Moser responded to my online inquiry- just a general one on Subarus. Went in- JUST TO LOOK- and dang if I didn't go ahead and buy one. He helped lead me through the whole process from test drive to financing. AND he's funny to boot! Very cool even with my 6 year old in tow. I sure hope their service department is as awesome as Paul was! More
Great Overall Experience and Value Paul Moser was my salesman. He was amiable and kept me up to speed on the progress of my order. The process of applying for financing and filling out Paul Moser was my salesman. He was amiable and kept me up to speed on the progress of my order. The process of applying for financing and filling out paperwork was zippy and painless - unlike other experiences I have had at most other dealerships. When I placed the order for my WRX, I was given a discount on the price without even asking. Comparing the price I paid to the price others have paid for the same vehicle, I know I got a good deal. This is the second vehicle I have purchased through Ramsey and when the time comes, I will definitely buy a third. Strongly recommend contacting Moser if you want to be sure to have a similar experience. Only negative is I had to wait 90+ days for the WRX but that is not atypical for all new purchases based on conversations I have had with other owners around the country via Facebook. This is not the fault of the dealership and at the end, it was well worth the wait. More
beware of as is and "inspections" that passed I bought a mazda 5 on a Wednesday night, and on Friday I was in the tire repair shop having four nails and or screws pulled from the back tire!!! I d I bought a mazda 5 on a Wednesday night, and on Friday I was in the tire repair shop having four nails and or screws pulled from the back tire!!! I drive the freeway to work, hard to believe it happened on my behalf. And there was already a plug in it!!! Shouldn't that have been changed before being sold?!?!?!?! So beware of the so called inspection they do on your used as is vehicle! Price was right, service was good, outcome pissed me off! $120 for a new tire all cause I believed what their "inspection" paper said to be true!!! More
TJ at Ramsey Mazda was fantastic. He was patient with us while my wife and I bought our first, new car. He answered all of our questions clearly and honestly and made the whole process as easy as it can be. while my wife and I bought our first, new car. He answered all of our questions clearly and honestly and made the whole process as easy as it can be. All the staff at Ramsey were a big help. After my wife and I committed to the car we wanted we were congratulated by several other staff members. All the staff at Ramsey Mazda made, what normally would have been, a VERY stressful situation as pain-free as they could. More
I had a great experience overall. This was my first experience buying a new car, and it was much easier than I expected. In fact, probably a little too easy as I hadn't planned on doing anything but te experience buying a new car, and it was much easier than I expected. In fact, probably a little too easy as I hadn't planned on doing anything but test drive. Well, I ended up driving my new car home that day! This is also my first Subaru and I think it's safe to say I'm a lifer now. I guess it's true what they say ... Love, it's what makes a Subaru a Subaru :) More