Ramsey Subaru of Des Moines
Urbandale, IA
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They treat the customer right From the first moment I walked into the Subaru dealership, I was treated with respect and integrity. I felt like they were honest and straightforward From the first moment I walked into the Subaru dealership, I was treated with respect and integrity. I felt like they were honest and straightforward with every answer to my questions and I never felt like I was getting a "hard sell." I love my new Outback and plan to keep it for a long time, but I will definitely go back to Ramsey the next time I need a new Subaru. More
EXCELLENT SERVICE We've had our Subaru Outlook for only a little over a week, but really like it so far! We appreciate all the help that JAKE SCENT and PAT KLINEFELTER We've had our Subaru Outlook for only a little over a week, but really like it so far! We appreciate all the help that JAKE SCENT and PAT KLINEFELTER have given us. More
Excellent Experience, love the car I purchases a Subaru Outback and love the way it handles and the features, Paul our sales rep did a great job explaining all the features. Highly re I purchases a Subaru Outback and love the way it handles and the features, Paul our sales rep did a great job explaining all the features. Highly recommend going to Ramsey. More
Complex trade - great experience My wife and I are retired and recently moved to the Des Moines area. We were looking to trade an almost new rather large pickup for something smalle My wife and I are retired and recently moved to the Des Moines area. We were looking to trade an almost new rather large pickup for something smaller to get us around the city in the winter weather. After a lot of looking and research on the internet, we favored the Subaru Outback or Forester as our first choices. Stopped in at Ramsay Subaru one day and made contact with Jake Scent. Told him what we were looking at and he showed me a few cars while I was there. I explained to Jake that I was just in the looking stage and only wanted to see the Subarus close up. There was no pressure to buy. Came back a few days later with my wife, found a car on the lot that was the right color, and had all the things we wanted so went for a test drive. Jake demonstrated some of the Eyesight safety features, the displays, and the nav and stereo features while on the test drive. Again no pressure to buy. My wife loved the car's looks and the way it drove and so you know the rest of the story. She chose the Forester and we look forward to driving it on several trips in the future. Jake and his sales manager worked out a deal in which we could trade our kind of expensive truck in on a less expensive car and they would cut us a check for the difference. We really appreciate them doing that. All in all, we are satisfied with the experience and Jake couldn't have been more helpful. Thanks to Jake and Ramsay's staff. More
excellent experience The process of buying a new a new car was timely and professional. Jamie our sales rep was listening to our wants needs of a new car. The process of buying a new a new car was timely and professional. Jamie our sales rep was listening to our wants needs of a new car. More
Excellent experience, excellent car We couldn't have had a better experience buying a car than we had at Ramsey Subaru working with Paul Moser. We are off on an adventure with our new We couldn't have had a better experience buying a car than we had at Ramsey Subaru working with Paul Moser. We are off on an adventure with our new Subaru. We recommend Paul and Ramsey to everyone! More
New Crosstrek From beginning to end my experience with Paul and the Ramsey employees was nothing short of excellent. I factory ordered my Crosstrek and had to wait From beginning to end my experience with Paul and the Ramsey employees was nothing short of excellent. I factory ordered my Crosstrek and had to wait about 10 weeks for it to come in but Paul was always there to answer questions and passed on all updates about my vehicle as soon as he got them. Could not have been happier with my entire experience with Ramsey. More
The latest good experience at Ramsey Subaru I just went through helping my 80+ year-old mother buy a 2016 Legacy, the latest Subaru in the family. As usual, we had a great experience at Ramsey, I just went through helping my 80+ year-old mother buy a 2016 Legacy, the latest Subaru in the family. As usual, we had a great experience at Ramsey, especially in working with Jake Scent. Jake was patient and thorough in helping her understand what options she wanted and ensured that she got exactly what she wanted at a good price. From the test drive to the vehicle operation review, Jake made her feel comfortable with her questions and decisions. Jake has even called her to follow up and confirm that she is happy with her choice and has no remaining questions. We won't hesitate to deal with Ramsey and Jake again when it is time to replace our oldest Subaru. More
Good buying experience All the staff at Ramsey Subaru are very friendly and knowledgeable. They don't try to trick you or put pressure on you to buy. They are trustworthy All the staff at Ramsey Subaru are very friendly and knowledgeable. They don't try to trick you or put pressure on you to buy. They are trustworthy and easy to deal with. My salesman, Paul Moser has always been easy to work with and makes sure you understand all the components of the vehicle. The service department treat you well and I've never had to wait long for service. More
Great Experience I just bought a new Outback. The experience was great. Friendly customer service. From beginning to end everything went smoothly. Since this was our f I just bought a new Outback. The experience was great. Friendly customer service. From beginning to end everything went smoothly. Since this was our first Subaru going over the vehicle features was handled very well and explanation of features was simple and straightforward. More