Ramsey Subaru of Des Moines
Urbandale, IA
Filter Reviews by Keyword
By Type
Showing 2,538 reviews
New subaru I would like to thanks all the employee for the excelent help they give us i really like the subaru excellent service thank you guys again I would like to thanks all the employee for the excelent help they give us i really like the subaru excellent service thank you guys again More
I shouldn't have waited so long! I was the last of 5 siblings to purchase a Subaru Outback and knew the first day of my purchase that I had waited to long to enjoy this great car! I was the last of 5 siblings to purchase a Subaru Outback and knew the first day of my purchase that I had waited to long to enjoy this great car! My husband and I traveled over 100 miles to purchase from Ramsey Subaru. I appreciated salesman Paul Moser's patience while I finalized my decision over a number of weeks, as well as the extended period of time he took to familiarize us with the workings of the car on the date of purchase. Marcy Davis walked us through the financial end of the transaction. Both of these Ramsey Subaru staff went out of their way to be helpful and their professionalism and great senses of humor were much appreciated. More
New purchase Exceptional service. I have been stressed out about the process of purchasing a new car, and I was surprised by how easy and stress free Paul Moser ma Exceptional service. I have been stressed out about the process of purchasing a new car, and I was surprised by how easy and stress free Paul Moser made the process. I never felt pressured or obligated to do anything, and he provided all the information necessary in order to make the decision that was right for me. Thank you for everything. More
Our New Subaru We were treated well from start to finish as we shopped, took two test drives, and bought our new Subaru. We worked with both Chris Donahue and Brand We were treated well from start to finish as we shopped, took two test drives, and bought our new Subaru. We worked with both Chris Donahue and Brandon Williams. Both were attentive to our wishes and scheduling limitations, provided us with lots of helpful information, and gave our needs first priority. We would feel comfortable contacting either of them with any questions or concerns. We would highly recommend the Ramsey dealership and these two salesmen. More
my new crosstrek Had a great experience at Ramsey Subaru! My sales man Jamie Shrock was exellent! Along with the rest of the team there. I love my Crosstrek and the wi Had a great experience at Ramsey Subaru! My sales man Jamie Shrock was exellent! Along with the rest of the team there. I love my Crosstrek and the wife is interested in a Subaru now and wouldn't hesitate to go back. Thanks Ramsey Subaru. Matt More
Positive My experience with Tracy and the staff was exceptional, I was a little worried about purchasing a new vehicle but Tracy moved right along and I drove My experience with Tracy and the staff was exceptional, I was a little worried about purchasing a new vehicle but Tracy moved right along and I drove my cx5 home More
Best sales and service staff in town. We have purchased two vehicles from Paul at Ramsey Subaru, and both experiences were perfect. In March 2015, we traded in my 2009 Focus Coupe for a 20 We have purchased two vehicles from Paul at Ramsey Subaru, and both experiences were perfect. In March 2015, we traded in my 2009 Focus Coupe for a 2015 XV Crosstrek and worked with Paul. Every aspect of the transaction was seamless. We went in on a Saturday, one of their busiest days. Within 2 days, the the entire process was done. We also completed all of our routine service at the dealership, including some warranty services when we ran over something in the road and blew a tire. Billy and Jerry were our go-to service guys, and we were always in/out in about an hour. The waiting room is always stocked, always comfortable, and the staff is always friendly. We follow Paul on social media, and fell in love with the 2017 Outback models. I tweeted Paul at got a message back immediately, we made an appointment for test drive in the same day. We test drove an Outback, and Paul spent as long as we needed to talk about exterior/interior color options, add-on feature packages, and all of the awesome things that come along with the new models. We decided on an Outback in carbide grey with slate black leather interior, Eyesight and navigation. We worked with Marcy on the financing and warranty details, as we talked about our mutual love of dogs. The approval process was smooth, and the delivery happened same-day. From start to finish, we were at the dealership for about 4 hours- that includes the first test drive, to the full trade-in. Paul and Marcy make an excellent team. Paul remembered us from our purchase 2 years prior, and it made for great conversation. Marcy got us in as quickly as possible, on the busiest of days, and worked with our financing company to ensure we got the best rate as returning customers. Not only are we Subaru customers for life, we are Ramsey customers for life. More
Ramsey's: A Dealership Above the Rest. I am usually leery of purchasing a new vehicle. I always question whether or not the sales person is telling me fact or just trying to convince me to I am usually leery of purchasing a new vehicle. I always question whether or not the sales person is telling me fact or just trying to convince me to buy. I went to Ramsey based on the high praises I heard from close friends about the sales staff and the service shop personnel. My friends took me out to meet Jeremy Medeiros and my whole preconception of a car salesperson changed. I felt I was treated well, with respect, and straight forward answers. I purchased a new car from the lot three years ago and I love driving my CX-5. So much so, I haven't let anyone else drive the car - not even my husband. The service shop sends me reminders of oil changes and other maintenance items recommended by the manufacturer. They are always curious, professional and pleasant. They don't usually keep me waiting very long in the courtesy area. All of the personnel I have had dealings with at Ramsey were pleasant, friendly and ...GREAT. Thanks Ramsey for setting the bar so high on your customer service standards. More
Our 2nd Forester Traded our 1st Subaru Forester (2014), with a new 2017 Forester. We worked with Jamie Schrock both time. Jamie is great to work with. He is very in Traded our 1st Subaru Forester (2014), with a new 2017 Forester. We worked with Jamie Schrock both time. Jamie is great to work with. He is very informative and not pushy at all. We would highly recommend working with Jamie. We've had a good experience with the sales and service department and no issue with our 1st Forester. More
Purchased our second new Subaru, We had a wonderful experience, Paul was very knowledgeable he made our experience fun! Our finance person, Marcy, also made sure we had exactly what w We had a wonderful experience, Paul was very knowledgeable he made our experience fun! Our finance person, Marcy, also made sure we had exactly what we wanted. More