Ramsey Subaru of Des Moines

Great experience After my car was stolen, Paul Moser made a difficult situation so much easier. Paul was kind, understanding, knowledgeable and gently guided my decisi After my car was stolen, Paul Moser made a difficult situation so much easier. Paul was kind, understanding, knowledgeable and gently guided my decision to choose a new car. I luv my Subara Crosstrek. Thanks Paul. More

Pleasure to buy from! Purchased a 2017 BRZ from Paul Moser little over a week ago. Great experience. This being my second BRZ, but first time buying at Ramsey, Paul did a Purchased a 2017 BRZ from Paul Moser little over a week ago. Great experience. This being my second BRZ, but first time buying at Ramsey, Paul did a great job of streamlining the process for me. Andy got the financing done lightning fast and exactly how I wanted it. The brownies Paul sent to my work were a big hit, good marketing tactic! Shiv Patel also was a great resource in the follow up visit, thanks for the $50 gift card. Hope to buy another from them in the next few years, sooner if Subaru and Toyota throw a turbo in the BRZ. Great job!!! More

Excellent customer service Wow, I can't say enough about the wonderful service I received from Paul Moser when I purchased my new Outback. He helped me decide on the best deal Wow, I can't say enough about the wonderful service I received from Paul Moser when I purchased my new Outback. He helped me decide on the best deal that suited me. He then patiently explained and showed me how to use all of the features on my new car. I really appreciated this and felt comfortable as I left the dealership. Thank you again, Paul, for your patience and sharing your expertise. More

Quick/Good Staff Went in to trade my 2015 Outback in for a new model. The staff was good and gave me a fair deal on my trade as well as got me a good deal on the new O Went in to trade my 2015 Outback in for a new model. The staff was good and gave me a fair deal on my trade as well as got me a good deal on the new Outback. Paul was entertaining and hospitable. Marcy explained everything in depth that I asked questions on in the financing department. More

It is about organizational culture Quickly, I am going to point out what I think makes a successful organization. It is their organizational culture -- how they behave, how they treat Quickly, I am going to point out what I think makes a successful organization. It is their organizational culture -- how they behave, how they treat you, their practices with clients, their style in sales and services, and well as the people they hire. My experience was with sales, Rufad, and meeting the service manager, the Financial Manager, and even who greeted me at the door. Thank you. Bought my first Suburu. More

Special emphasis on customer service! Rufad Medinoski assisted my husband and I with our recent purchase of a 2017 Mazda 6. This was our first Mazda and he was so patient when showing us Rufad Medinoski assisted my husband and I with our recent purchase of a 2017 Mazda 6. This was our first Mazda and he was so patient when showing us the vehicle's features, especially the computerized functions. It is very obvious that Ramsey places a strong emphasis on customer service as Rufad followed up with us a few days after our purchase just to see if we had any questions about the vehicle. We were also very impressed with Marcy, our financial consultant who took care of the paperwork. She was very efficient and super personable. All in all, Ramsey was a great experience! More

Knowledgeable and Understanding I went in with somewhat of an idea of what I wanted and Steve provided me with all possible options. He explained all the features of the vehicles. I I went in with somewhat of an idea of what I wanted and Steve provided me with all possible options. He explained all the features of the vehicles. I chose a lease option that best suited my situation. He answered all my questions. Was fair with my trade in. Steve was awesome to work with. Jeremy was terrific going back over all the car information. I would highly recommend Ramsey Mazda to anyone looking for a new vehicle. More

Great Experience Paul Moser is a genuine caring person who made our first time Subaru purchase a great experience. He is very informative, patient and exceeded all of Paul Moser is a genuine caring person who made our first time Subaru purchase a great experience. He is very informative, patient and exceeded all of our expecations in customer service. We know if we have any questions, Paul will be there for us after the sale. We will highly recommend him to our friends! More

My fourth Subaru purchase My experience was great. Paul Moser was, as always, helpful and professional. I like the fact that it still has a CD! I still wish Subaru would add My experience was great. Paul Moser was, as always, helpful and professional. I like the fact that it still has a CD! I still wish Subaru would add the color yellow to the choices. The car pretty much sells itself. More

Purcahsed a Subaru as a Business Vehicle My husband and I just purchased our first new car from Ramsey Subaru, and Paul helped us with the sale. We had done a little research online and in C My husband and I just purchased our first new car from Ramsey Subaru, and Paul helped us with the sale. We had done a little research online and in Consumer Reports, and the Subaru Forester was the most highly rated vehicle of its type. Paul made the process very easy and straightforward, and answered all of our questions thoroughly. We took some time to think about it, but didn't have to think very hard! We came back and completed the purchase a couple of days later. The only aspect of the process I didn't particularly like is that the dealership submits the license plate paperwork for you, but it takes up to 45 days. I could have taken the paperwork in to the county myself the next day and completed the process, without a fee. Otherwise we had a great experience--plus, Subaru is very pet-friendly and supports companion animal welfare causes, which is first in my book as a dog trainer! More