
Ramsey Subaru of Des Moines
Urbandale, IA
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Excellent customer service, great experience I knew it was finally time to get a new car, but I was dreading going into the dealership and the stress of buying a car. It turned out to be a really I knew it was finally time to get a new car, but I was dreading going into the dealership and the stress of buying a car. It turned out to be a really good experience, though. Paul Moser was really funny and kind, and super knowledgeable. He immediately put me at my ease. I will highly recommend him and Ramsey to anyone I know who is thinking about getting a Subaru. More
My first Subaru My husband and I just bought our first Subaru and it was a great experience. We had done a lot of research prior to coming in so we knew what car we w My husband and I just bought our first Subaru and it was a great experience. We had done a lot of research prior to coming in so we knew what car we were interested in and the staff was fantastic. Buying a car is not something that we have had to do very many times and we were very pleased with the staff and the entire level of commitment that we found at Ramsey Subaru. Chris Donahue was very professional and treated us great. More
Bottom line---I feel good about my purchase! Paul Moser is a professional car consultant... he makes Ramsey Subaru the very best dealership! He knows his products and he takes the time to expla Paul Moser is a professional car consultant... he makes Ramsey Subaru the very best dealership! He knows his products and he takes the time to explain all the features. I haven't purchased a car for 18 years as I drove a company car. The time came and I'm fortunate to have gone to the Ramsey dealership and to connect with Paul Moser's expertise. There is much more for me to learn about my Forester...especially all the technology amenities it has and I am delighted to know I can go back to this dealership and to Paul Moser for help. More
Good experience, took a little longer than I expected. Took longer than I would have liked to lease my car. Was very busy later on in the day so the employees didn't have time to devote their full attentio Took longer than I would have liked to lease my car. Was very busy later on in the day so the employees didn't have time to devote their full attention to me. More
Car buying made easy! Although some would find this experience stressful, we found it anything but. With the expertise of Jordan Foss leading us through our options we made Although some would find this experience stressful, we found it anything but. With the expertise of Jordan Foss leading us through our options we made our choice and now are happily driving a new Subaru Outback. So again, thank you Jordan. Marlene and Tom More
A very positive experience My husband and I worked with Chris in purchasing our new Impreza. He was very personable and knowledgeable. The process went very smoothly at the dea My husband and I worked with Chris in purchasing our new Impreza. He was very personable and knowledgeable. The process went very smoothly at the dealership as well as the set up of additional appointments following the sale. We look forward to having our vehicle serviced there. Everyone we encountered in the sales room were friendly and helpful. More
No pressure Was greeted in the lot by Rufad. He answered all of our questions, pointed out features of the new 2017 model and we test drove the car. Gave email Was greeted in the lot by Rufad. He answered all of our questions, pointed out features of the new 2017 model and we test drove the car. Gave email and went to drive other cars. Called and stopped by a few more times to ask questions and there was never any pressure to buy. Once we decided to buy the CX5 the purchase went smoothly. Again no pressure. Rufad followed up a few times after the sale to see if we had questions etc. Great buying experience at Ramsey Mazda! More
Jeremy Medeiros Was Above and Beyond We recently purchased a 2017 Mazda CX-5 from Jeremy. From when he spotted us looking at new cars on the Ramsey lot to when we picked our new CX-5 the We recently purchased a 2017 Mazda CX-5 from Jeremy. From when he spotted us looking at new cars on the Ramsey lot to when we picked our new CX-5 the following day, Jeremy simply was amazing. His personality, his courtesy, his competence, his professionalism, his knowledge, his pride in product, and his helpfulness were exceptional. Not once did we feel we under any pressure regarding vehicle type or options from Jeremy.. He repeatedly asked us if we had questions, tried to answer our questions in words a non-car salesman can understand. From start to finish, Jeremy was such a great person to work with on our purchase of the CX-5. Over our years of vehicle purchases, it has been rare and far between finding someone with such a passion for his customer(s) and for his product. Rita and Tom Kane More
Great experience ! We recently moved to Ames and did not know where to go to get a new car. We are so happy we found Ramsey. We had such a great time talking with Paul M We recently moved to Ames and did not know where to go to get a new car. We are so happy we found Ramsey. We had such a great time talking with Paul Moser who was very kind, patient and dedicated in making sure we were making the best decision for our family. I recommend this place for everyone! More
Very helpful and an over-all easy experience Working with Paul Moser was very enjoyable. He was not only helpful, but also patient and pleasant, as were all the people at the Subaru dealer. Thi Working with Paul Moser was very enjoyable. He was not only helpful, but also patient and pleasant, as were all the people at the Subaru dealer. This is my third car purchase from Ramsey and I continue to go back because of their professionalism and assistance. Still learning all the ins and outs of my new car, but the 2 week return appointment to answer all my questions will be a real plus for me----perhaps not for them! More