Ramsey Subaru of Des Moines

New Car Purchase We purchased our car over the internet and it was the easiest, most stress-free process ever. Paul Moser was great to work with and made the buying p We purchased our car over the internet and it was the easiest, most stress-free process ever. Paul Moser was great to work with and made the buying process very enjoyable. More

Great service appointment Service was timely and friendly, and gave me a "heads-up" regarding upcoming service needs for my vehicle. Clean and accommodating customer lounge. Co Service was timely and friendly, and gave me a "heads-up" regarding upcoming service needs for my vehicle. Clean and accommodating customer lounge. Complimentary water, coffee and snacks while you wait. More

I always am very satisfied with the service I receive They are honest and tell me upfront cost and since I am female don't take me to the cleaners would recommend Ramsey to all my friends They are honest and tell me upfront cost and since I am female don't take me to the cleaners would recommend Ramsey to all my friends More

relaxed and friendly car buying experience I bought my 2016 crosstrek (my FIRST Subaru) from Ramsey Subaru. I worked with Bill Hudash and he was incredibly helpful throughout the entire process I bought my 2016 crosstrek (my FIRST Subaru) from Ramsey Subaru. I worked with Bill Hudash and he was incredibly helpful throughout the entire process. Bill knew I was looking for a used crosstrek and notified me when they acquired anything that fit my needs. He also suggested a couple similar cars they had (outside the Subaru family) if they seemed appropriate, which helped my fiancé and I compare the value of a Subaru. Bill was incredibly knowledgeable about Subarus and the crosstrek model. He made it very easy to compare different years of crosstreks as well as comparing crosstreks with other models. If there was something Bill was not 100% sure about, he double checked / researched the info and always gave me credible answers to my questions. Most importantly, I never felt pressured or felt like Bill was just trying to make a sale. I've looked at cars at other dealerships where the salesmen were extremely pushy, which was incredibly off-putting. Bill truly made the experience low-stress and geared towards getting what I needed (wanted) in a car. I REALLY love my car, but I'm not sure I would have it today if Bill hadn't provided such incredible service throughout the car buying process. I couldn't be happier with how it all played out. Thanks Bill & Ramsey Subaru! More

A Good Day I hadn't planned to purchase a new vehicle that day when I brought my reliable Subaru of 16 years in for service but soon learned I wouldn't be taking I hadn't planned to purchase a new vehicle that day when I brought my reliable Subaru of 16 years in for service but soon learned I wouldn't be taking it home! I had bought my first Subaru from Ramsey and had no qualms about purchasing another one from this dealership. Paul Moser helped turn bad news into good news and made it a pleasant buying experience. He was very knowledgeable and listened to my concerns, answered all my questions and made sure I had the information I needed to make an informed decision, and he has continued to stay in touch after the sale. Paul's manner was genuine and I sensed he treats all his customers this way! Phil Johnson in Finance was also great to work with and it turned out to be a good day after all! More

Recall Work I appreciated being able to use a loaner car while work was completed on my car. I was able to use the time productively to complete errands. I appreciated being able to use a loaner car while work was completed on my car. I was able to use the time productively to complete errands. More

Dealership excels in all areas I have dealt with Ramsey Subaru for around 10 years. The staff is friendly and professional. Just recently, the salesman, Matt, went out of his way I have dealt with Ramsey Subaru for around 10 years. The staff is friendly and professional. Just recently, the salesman, Matt, went out of his way to make sure everything was completed on time. The detailing/undercoating company was a bit behind so he drove me to them to pick up my car on time. For such a large metropolitan dealership, they have maintained a friendliness and welcoming environment consistently. I would highly recommend this dealership. More

Same day service Received same service- less than 2 hours of calling to repair a flat tire. I was taken on time and back on the road within 1/2 hour Received same service- less than 2 hours of calling to repair a flat tire. I was taken on time and back on the road within 1/2 hour More

always very pleased with all personnel at this location everyone is very courteous, professional and helpful. the waiting area is very comfortable and relaxing while waiting. service fees are also very re everyone is very courteous, professional and helpful. the waiting area is very comfortable and relaxing while waiting. service fees are also very reasonable for services I've needed. More

Regular Maintenance Visit Fast, efficient, and friendly with an amazing waiting area! My appointment was right on time. Charge for service was what was quoted and everything wa Fast, efficient, and friendly with an amazing waiting area! My appointment was right on time. Charge for service was what was quoted and everything was explained. More