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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,543 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,543 reviews

October 22, 2018

This is the 2nd vehicle we've purchased at Ramsey. Matt Grafft is by far the best sales person I've ever worked with. He is extremely knowledgeable and made the process smooth and pleasant. More

by jpizzaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grafft, Dennis Bracewell
Oct 26, 2018 -

Ramsey Subaru of Des Moines responded

jpizzaz, first of all thank you for your business we truly appreciate it & again for taking the time to write such kind words. Matt and Dennis really do work hard to make our customers feel at home because we all know that buying a car can be as stressful as it is fun with all the new technical things that go into a car today and then topping it off with the required paper work that the state of Iowa and the banks and even manufactures ask to be taken care of. If you have any questions going forward please don't hesitate to ask as we even have someone on staff who will review things with you when needed. Again thank you ! Tim Jennings ,General Sales Manager Ramey Auto center

October 22, 2018

Quick and Easy I knew exactly what truck I wanted before going in, and the entire process only took around 2 hours total, everyone was very up-front and honest. I've More

by ben123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug King, Michael Novak
October 22, 2018

Friendly and knowledgeable Jim knew everything about the vehicles we were looking at for my son. He was straight forward and honest with his answers. I would not hesitate to More

by tbabich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Fenimore, Michael Novak
October 22, 2018

Very efficient service. Our only concern is a malfunctioning outside temp indicator following our recent service visit. Never had a problem with this indicator previously. P More

by jimsraresights
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shiv Patel, Curt Barber
October 22, 2018

Positive experience! My experience was like working with and buying from friends. From my initial inquiry until I made my purchase decision, the Ramsey team was professio More

by Bill K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I hope I did not forget anyone!, Tim Jennings, Paul Moser, Dennis Bracewell, Pat Klinefelter
October 22, 2018

Amazing, Cares About Individuals I called this dealership to put down a deposit to purchase an amazing 2000 Acura Integra GSR. And even though I was from out of State and had over 25 More

by thomaslee2486
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dejah Hassler, Michael Novak, Jeff Rauen
October 18, 2018

Newer vehicle scheduled maintenance Ramsey has a very clean and comfortable waiting lounge if you wish to wait around for an express service checkup. As a guy, I like to pass the time lo More

by Bill S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Dixon
October 18, 2018

Go Subaru Matt was professional, knowledgeable,and pleasant, as well as considerate and helpful .I recommend him,and the dealership, should you be looking for a More

by k.king968
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Grafft, Dennis Bracewell, Pat Klinefelter
October 18, 2018

Review Very happy with the car and experience. I was able to get in to pick up my car with little notice. Both Kourtney and Kim stayed late until everything More

by Melissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kourtney Braun, Kim Freeborn
Oct 22, 2018 -

Ramsey Subaru of Des Moines responded

Hello Melissa, first things first. Thank You for your business & I'm happy to hear that your happy with the Car you bought and with the experience with both Kourtney & Kim in our business office. if there is anything you may need to keep you up to date with your car such as pairing a phone etc please reach out as we want you to enjoy your car for years to come. And thank you for taking the time to write and let us know about your experience here. Tim Jennings, General Sales Manager- Ramsey Mazda Subaru

October 17, 2018

Oil change Everyone is always very friendly and helpful at Ramsey Subaru. There is a great waiting area with drinks and snacks. There’s also a free car wash that More

by maggie.balik90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
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