Ramsey Subaru of Des Moines

Top rate car purchase Purchased a new Subaru- pricing made easy with Costco Auto program. Jim Fenimore was great - going above and beyond...he even came in on his day off Purchased a new Subaru- pricing made easy with Costco Auto program. Jim Fenimore was great - going above and beyond...he even came in on his day off to complete our purchase. Financing was also straight forward with very low rate. Thank you Jim and Ramsey Auto! More

Great When I arrive I was greated promptly and checked in. A loaner car was provided and repairs compleated to my car to a high level. When I arrive I was greated promptly and checked in. A loaner car was provided and repairs compleated to my car to a high level. More

My new Subaru They were professional, informative, patient and talked in language that I could understand. They are willing to answer my questions on the phone and They were professional, informative, patient and talked in language that I could understand. They are willing to answer my questions on the phone and when I stop by. A collision with a deer occurred in the midst of a trade-in and they were very accommodating as we worked with insurance claims, towing and damage estimates. I am very pleased with the service I have received. More

paul and dennis helped me get a new car Paul Moser was a delight to work with, answered all my questions and explained all the button and whistles on my new car. Dennis made the financing a Paul Moser was a delight to work with, answered all my questions and explained all the button and whistles on my new car. Dennis made the financing a breeze. More

Oil change experience with Tire Rotation. T. Hines was good , he reached out on time and responded good. Courtesy driver is nice too.,I wish there is more recommendation and inspection update. T. Hines was good , he reached out on time and responded good. Courtesy driver is nice too.,I wish there is more recommendation and inspection update. More

Fast and complete This is my second car from Ramsey and I've been taking one in every 3000 miles, plus or minus. They are always fast and complete. Reasonably priced an This is my second car from Ramsey and I've been taking one in every 3000 miles, plus or minus. They are always fast and complete. Reasonably priced and give the cars good care. More

Frustrating Took car in for seized wheel bearing that wasn’t fixed properly the first time, still having similar noise, so I guess I will have to schedule another Took car in for seized wheel bearing that wasn’t fixed properly the first time, still having similar noise, so I guess I will have to schedule another appointment to see if the service department can fix it on their 3rd try. It is not easy with my work schedule to keep dropping off this car for repair. Why can’t it be fixed? More

Poor Service I have been to Ramsey two different times for oil changes in my Subaru Forest and both times received very poor service. The first time the tech backe I have been to Ramsey two different times for oil changes in my Subaru Forest and both times received very poor service. The first time the tech backed my vehicle into another vehicle that was parked behind it, while I was standing there watching. The second time I visited, I paid for a tire rotation, in addition to an oil change, and after leaving the service center, my low tire pressure light came on. A few days later I checking my tires, and found that they all four tires under the recommended psi levels, two of them were more than 10 psi under the recommended amount. Both situations were very disappointing, especially since I purchased my Subaru from Ramsey Auto Center. I would like to give Ramsey my business, but unfortunately, I will not be returning again. More

Newbie It has been a great first time experience for us as a couple going through the process of obtaining our car from this dealership. The salesperson was It has been a great first time experience for us as a couple going through the process of obtaining our car from this dealership. The salesperson was just simply awesome to deal with; patient and practical with his inputs. More