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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,543 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,543 reviews

November 07, 2018

Service was on schedule. Wait time was less than planned. I was in because of a recall. I think one recall was to fix my tire sensor light. It still doesn't work. The light came on about 4 to 5 miles from th More

by Creole seasoning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Dixon
November 07, 2018

Very impressed I was pleased and impressed with the customer service. Allan specially. I had an oil chance and basic work done and would definitely consider coming b More

by ryan@siedenburg.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Fitz
November 05, 2018

Hours Well-Spent I really appreciated Nick's willingness to let me drive however much I wanted, wherever I wanted, and his humoring me by letting me drive and compare More

by valecnik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Johnson, Nick Vaughn
Nov 06, 2018 -

Ramsey Subaru of Des Moines responded

thanks for taking the time to let us know how your buying experience went with Nick. He is a new team member here and we are so happy he is here. Thank You for your business and if you have any questions about your new car please don't hesitate to ask us. Tim Jennings General Sales Manager -Ramsey Auto Center

November 05, 2018

Super friendly and fast! Super friendly staff, great attention to detail and beyond helpful with the whole process! Bill and Michael were the best! I’d buy from Ramsey again i More

by jesyka90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Hudash, Michael Novak, Jeff Rauen
Nov 06, 2018 -

Ramsey Subaru of Des Moines responded

Thank You so much for taking the time to write this review on Michael & Bill. They really do what they can to make our customers feel appreciated. And Thank YOU for your business. Tim Jennings, General Sales Manager -Ramsey Auto Center

November 05, 2018

Professional I live 45 minutes from Ramsey Subaru and the staff always do their very best to schedule appointments that fit my timelines. As I wait for my car to More

by julieferguson99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Dennis Bracewell
Nov 06, 2018 -

Ramsey Subaru of Des Moines responded

Julie , thank you so much for the kind words about our dealership and your experiences when here. We really appreciate your business and hope we can assist you for years to come. Again THANK YOU! Tim Jennings, General Sales Manager

November 05, 2018

Fast service I received fast, friendly, courteous service. They have recently introduced express service for oil changes. I was in and out in less than 45 minute More

by 2nd Subaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember
November 05, 2018

Very Good Doors opened on a timely basis. Staff did their best on getting me situated and on my way. Felt confident that I would get good service. More

by Rac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buttery, Cory Wolford
November 03, 2018

Best new car buying experience ever Matt made buying a new car a great experience. He made it easy and I knew exactly what to expect. I would recommend Ramsey to anyone looking for a ne More

by wlsndy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grafft, Pat Klinefelter
November 03, 2018

Best buying experience! I would highly recommend going to Ramsey for all your automotive needs. I knew what car I wanted and requested a test drive. Within 2 hours I had comp More

by Luckyleon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser
November 02, 2018

Excellent Experience Matt and his team took excellent care of us! They made the process so smooth. You will be an excellent hands with them at your side. More

by Steve SchraderBachar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grafft, Phil Johnson
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