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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,543 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,543 reviews

November 09, 2018

Price was as promised Matched the price from another dealer on parts. We were going to buy a Forester from Ramsey, but there was no follow up once we said we wanted a 20 More

by john.pierschbacher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Donahue, Dave Davis
November 09, 2018

Ramsey service Mark and Jerry are extremely flexible and helpful! They take every opportunity to make sure my needs are met or are available for questions at any ti More

by Burman 23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Andersen - technician, Jerry Vansickel
November 08, 2018

First service call on my 2018 Crosstrek Very pleased when I got there to learn the first service call is “on the house”! The gentleman that checked me both in and out was very courteous and More

by jgriep.iowa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am sorry I did not get the name of the service representative , Matt Grafft
November 08, 2018

Love my Crosstrek Great service! Everyone was very friendly and efficient. We had no problems with having questions answered, everyone was knowledgeable about the produ More

by laspidell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grafft, Dennis Bracewell, Pat Klinefelter, Shiv Patel
November 07, 2018

Oil change, no appointment We were in town and were due for an oil change. We had not made an appointment and we were told it would be an hour, so we decided to wait. Went into More

by bnj.antisdel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Fitz
November 07, 2018

Wonderful experience! This was the easiest and most fun experience I've ever had buying a car! Paul was extremely pleasant to deal with and always responded quickly to my More

by negnozzi
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Moser
November 07, 2018

Great experience We worked with Paul and he was amazing. I actually am a finance manager for a High End Manufacturer and work for a high end manufacture in California More

by Sinceiwas7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser
November 07, 2018

Friendly staff I bought my last used car from Doug King here and 6 years later came back to buy a new car. Everyone I worked with through the whole process was alway More

by tylerj3388
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug King, Phil Johnson
November 07, 2018

Extremely helpful Do to some unforseen events we were unable to drop off or pick up our car on the date of service. They allowed us to drop off a day early and pick up More

by skalas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Wolford, Curt Barber
November 07, 2018

Best car buying experience ever Our salesman Brandon listened to our needs. He knew everything about that vehicle inside and out. Be was not your typical salesman, never pushy, spe More

by gpmink0
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Williams, Dennis Bracewell, Pat Klinefelter
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