Ramsey Subaru of Des Moines

A Great Service Staff and Service Facility Ready to serve me when I arrive, concur on why I am visiting, offer the break room given I am waiting for my vehicle, and then go over all of the work Ready to serve me when I arrive, concur on why I am visiting, offer the break room given I am waiting for my vehicle, and then go over all of the work done on my vehicle when they come to the break room to inform me that my vehicle is ready to go. Just a very friendly, courteous, and professional staff. More

Happy customer This is my fifth purchase from Ramsey and I can't imagine shopping for an automobile anywhere else. The service is fantastic and I would recommend to This is my fifth purchase from Ramsey and I can't imagine shopping for an automobile anywhere else. The service is fantastic and I would recommend to others. More

Unbelievable Paul treated me better than family! He is funny, punny, and beyond smart. He isn’t a snobby car guy though. No, he just knows about life and what worr Paul treated me better than family! He is funny, punny, and beyond smart. He isn’t a snobby car guy though. No, he just knows about life and what worries real people like me. More

Fast and efficient service I had my 2018 Outback in got its 18,000 mile service. I had no more than gotten settled in the comfortable waiting room to do some work on my computer I had my 2018 Outback in got its 18,000 mile service. I had no more than gotten settled in the comfortable waiting room to do some work on my computer when they were finished with my car! More

Very pleased with my purchase I just purchased a 2019 Forester. Paul was very pleasant, not high-pressure. I got a good deal on my new car. Paul was very thorough, took time to sho I just purchased a 2019 Forester. Paul was very pleasant, not high-pressure. I got a good deal on my new car. Paul was very thorough, took time to show me all the features of my new vehicle. More

Certified used purchase. We either didn't see the chip the windshield or it was "filled"in, but nothing about it was disclosed so when I saw the chip the very next day I took We either didn't see the chip the windshield or it was "filled"in, but nothing about it was disclosed so when I saw the chip the very next day I took it to Safelite to be repaired as we hadn't purchased the extended warranty. When we took it to Safelite they informed us that it had already been repaired once and there was nothing else that could be donebesides replacing the whole windshield. So much for a certified vehicle purchase with car fax. More

Replaced a part I spoke with Curt at the service center initially to explain the problem and schedule to bring my car in. He was so rude to me on the phone. He yelled I spoke with Curt at the service center initially to explain the problem and schedule to bring my car in. He was so rude to me on the phone. He yelled at me multiple times and had a very short temper. He interrupted me twice. I had to ask him twice to not yell at me. After they were able to look at the car, Curt then spoke with my husband. He was short with him as well on the phone and had no customer service skills at all. The part was overpriced from other places we looked into and they took a day longer than they quoted us to finish the job. Honestly, I haven’t been treated with such disrespect maybe ever. I would not suggest for any of my family or friends to work with Curt. More

Amazing service Great service, felt no pressure to make a purchase or any other shenanigans, very helpful and polite. And Mitch was very helpful and I got a great veh Great service, felt no pressure to make a purchase or any other shenanigans, very helpful and polite. And Mitch was very helpful and I got a great vehicle! More

First Car I was looking to buy my first new car and appreciated the low pressure, friendly, and informative staff at Ramsey. I had a great experience and would I was looking to buy my first new car and appreciated the low pressure, friendly, and informative staff at Ramsey. I had a great experience and would recommend others to check out Ramsey when looking for a new vehicle. More

Customer friendly service dealer. Sales and service areas are clean and comfortable with friendly employees. The service manager always gives an accurate assessment of the amount of ti Sales and service areas are clean and comfortable with friendly employees. The service manager always gives an accurate assessment of the amount of time which will be required to complete the job. Employees in the service area will do their best to diagnose and fix a problem. Have enjoyed our relationship with this dealer and the two new Mazda’s we purchased there in 2010 and 2017. More