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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,543 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,543 reviews

November 19, 2018

First Car I was looking to buy my first new car and appreciated the low pressure, friendly, and informative staff at Ramsey. I had a great experience and would More

by Mazda32018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Elam, Nick Vaughn
November 19, 2018

Customer friendly service dealer. Sales and service areas are clean and comfortable with friendly employees. The service manager always gives an accurate assessment of the amount of ti More

by Ankeny Larry
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Wolford, Allan Fitz
November 19, 2018

Great Experience! After my parents highly recommended Ramsey we knew exactly where to go when choosing a new car. We already had a Mazda6 and knew we wanted to stay in More

by lavenderfam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rufad Medinoski
November 19, 2018

Got me right in Service was relatively quick to change oil, rotate tires and handle a recall item I was unaware of. Easy to schedule and get the 10,000 mile servic More

by Mazda lover
Recommend Dealer
Yes
Employees Worked With
Cory Wolford
November 19, 2018

Service Mazda CX-5 in for regular service and oil change I like to come to the Mazda shop for all the service work and oil change More

by CVANDE.ISU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Wolford
November 19, 2018

Great experience When I arrived at the dealer they were very friendly answered all my guestions very helpful with the loan very nice and clean dealer made me comfortab More

by rlsmitty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dejah Hassler, Phil Johnson
November 19, 2018

Oil change only Car has a leak but no one cared or actually tried to fix it or give me an estimate or told me it might be covered under warranty. Can't select an emp More

by sjgri1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Jennings
November 18, 2018

Great people! Chris Dixon and Kim Freeborn were great to work with. No pressure sales team. Highly knowledgeable and down to earth. I’d buy from them again in a hea More

by todd.hodgkinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Dixon, Kim Freeborn
Nov 19, 2018 -

Ramsey Subaru of Des Moines responded

Todd, Thank YOU for the business and for taking the time to let us know how your buying experience was here ate Ramsey. If you have ANY questions about your new car please don't hesitate to reach out as we want you to enjoy everything about it. Again Thank You ! Tim Jennings, General Sales Manager -Ramsey Auto Center

November 17, 2018

So personable Matt is always so nice when I’m in. From the first time I came in to purchase my 2017 forester, to just a few days ago trading in for a brand new 2019 More

by meganf20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grafft
Nov 19, 2018 -

Ramsey Subaru of Des Moines responded

Hello Megan, it's great to hear about your ownership experience you have had with Matt and the dealership. The owner's of the store here truly want their customers to feel welcome and appreciated at all times and having sales staff like Matt who feel the same is a plus. Thank you so much for the repeat business and know we truly appreciate YOU! Tim Jennings ,General Sales Manager-Ramsey Auto Center

November 17, 2018

First Time Car Buyer Being a first time car buyer, I experienced exceptional service. I could not ask for a better group of individuals to guide me through the process tho More

by lexxiobrien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Novak, Jeff Rauen, Rufad Medinoski
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