
Ramsey Subaru of Des Moines
Urbandale, IA
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Mazda CX-5 Tracy is always wonderful to work with. She finds what I want and helps get me exactly the right thing thank you Tracy and Ramsey! Tracy is always wonderful to work with. She finds what I want and helps get me exactly the right thing thank you Tracy and Ramsey! More
As Promised Efficient; complete; reasonably priced; the staff was courteous and helpful. The hard work in keeping the reputation of the Subaru line and the Ramsey Efficient; complete; reasonably priced; the staff was courteous and helpful. The hard work in keeping the reputation of the Subaru line and the Ramsey dealership top-notch wAs quite evident. The are was well kept. More
A Great Service Staff and Service Facility Ready to serve me when I arrive, concur on why I am visiting, offer the break room given I am waiting for my vehicle, and then go over all of the work Ready to serve me when I arrive, concur on why I am visiting, offer the break room given I am waiting for my vehicle, and then go over all of the work done on my vehicle when they come to the break room to inform me that my vehicle is ready to go. Just a very friendly, courteous, and professional staff. More
Happy customer This is my fifth purchase from Ramsey and I can't imagine shopping for an automobile anywhere else. The service is fantastic and I would recommend to This is my fifth purchase from Ramsey and I can't imagine shopping for an automobile anywhere else. The service is fantastic and I would recommend to others. More
Unbelievable Paul treated me better than family! He is funny, punny, and beyond smart. He isn’t a snobby car guy though. No, he just knows about life and what worr Paul treated me better than family! He is funny, punny, and beyond smart. He isn’t a snobby car guy though. No, he just knows about life and what worries real people like me. More
Fast and efficient service I had my 2018 Outback in got its 18,000 mile service. I had no more than gotten settled in the comfortable waiting room to do some work on my computer I had my 2018 Outback in got its 18,000 mile service. I had no more than gotten settled in the comfortable waiting room to do some work on my computer when they were finished with my car! More
Very pleased with my purchase I just purchased a 2019 Forester. Paul was very pleasant, not high-pressure. I got a good deal on my new car. Paul was very thorough, took time to sho I just purchased a 2019 Forester. Paul was very pleasant, not high-pressure. I got a good deal on my new car. Paul was very thorough, took time to show me all the features of my new vehicle. More
Replaced a part I spoke with Curt at the service center initially to explain the problem and schedule to bring my car in. He was so rude to me on the phone. He yelled I spoke with Curt at the service center initially to explain the problem and schedule to bring my car in. He was so rude to me on the phone. He yelled at me multiple times and had a very short temper. He interrupted me twice. I had to ask him twice to not yell at me. After they were able to look at the car, Curt then spoke with my husband. He was short with him as well on the phone and had no customer service skills at all. The part was overpriced from other places we looked into and they took a day longer than they quoted us to finish the job. Honestly, I haven’t been treated with such disrespect maybe ever. I would not suggest for any of my family or friends to work with Curt. More
Certified used purchase. We either didn't see the chip the windshield or it was "filled"in, but nothing about it was disclosed so when I saw the chip the very next day I took We either didn't see the chip the windshield or it was "filled"in, but nothing about it was disclosed so when I saw the chip the very next day I took it to Safelite to be repaired as we hadn't purchased the extended warranty. When we took it to Safelite they informed us that it had already been repaired once and there was nothing else that could be donebesides replacing the whole windshield. So much for a certified vehicle purchase with car fax. More
Amazing service Great service, felt no pressure to make a purchase or any other shenanigans, very helpful and polite. And Mitch was very helpful and I got a great veh Great service, felt no pressure to make a purchase or any other shenanigans, very helpful and polite. And Mitch was very helpful and I got a great vehicle! More