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Ramey Ford Princeton - Service Center

Princeton, WV

4.8
256 Reviews

256 Reviews of Ramey Ford Princeton - Service Center

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June 09, 2023

I called and made an appointment and was in and out in about 30 minutes. Very nice people that work there and they showed me things I might need to keep an eye for future service such as brakes. I recomen More

by davidfrench115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department.
June 07, 2023

Gary went out of his way, where he didn't have to, to correct a recall issue that Ford didn't want to cover. He was very helpful along with Kathy. The whole team was great. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2023

Everyone is nice and friendly. Treats you like family. We liked their honesty when talking to the sales rep. More

by jadburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charity Williams
April 21, 2023

Service Department is GREAT! Kathy is always very helpful. She always takes the time to answer all questions and concerns. More

by aangie95130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2023

Excellent customer service. Told me exactly what needed to be done, and the wait wasn’t to bad. More

by Mrs. P
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Ramey Ford Princeton responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

February 12, 2023

Great Service-wonderful, friendly staff! They have been wonderful and helped me so much! I highly recommend this dealership! More

by debtaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Ramey Ford Princeton responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

February 10, 2023

Service advisors are always nice and very helpful get fast appointments and fast and good service by mechanics More

by Bpb97
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2023 -

Ramey Ford Princeton responded

Hi, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

February 03, 2023

They took great care of my eco sport. Very thorough with service . Friendly personnel. Thank you. More

by aangie95130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Freeman, Charity Williams
Feb 05, 2023 -

Ramey Ford Princeton responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

January 23, 2023

Great service. Great people. I always get the best customer service at Ramey Ford of Princeton More

by lt24605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Ramey Ford Princeton responded

Hi, thank you for leaving such a great review and high star rating. At Ramey Ford Princeton, we value our customers and we look forward to seeing you on your next visit. Take care!

January 13, 2023

The service on my truck was done quickly and efficiently. Kathie, the advisor was great as always More

by WV LT
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Ramey Ford Princeton responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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