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Ram Country Mineral Wells

Mineral Wells, TX

Overview
Reviews
4.5
137 Reviews
Call Dealership (940) 654-3120

4011 US-180 E

Mineral Wells, TX

76067

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Showing 137 reviews

September 01, 2023

Excellent Service Department, staff keeps you informed and had my SUV ready with no delays. Highly recommend Ram Country Mineral Wells. More

by Nana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Sep 05, 2023 -

Ram Country Mineral Wells responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

August 22, 2023

It took 3 hrs to change the oil in my truck. The service people were not friendly never smiled or said thank you for coming to ram country have a nice day. Want be back Rodger Williams is my go More

by Sheascott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
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Aug 23, 2023 -

Ram Country Mineral Wells responded

Here in the Ram Country Mineral Wells Service Department, we strive to provide the best customer service everyday. We want to apologize for the way you were treated during your visit. We have high expectations for our employees and appreciate anytime we get feedback from our customers, it helps us know where we need to improve. We hope that you will give us another chance to show you what our Ram Country customer service is all about.

Aug 27, 2023 -

Ram Country Mineral Wells responded

Hi, we're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please reach out to us at (940) 654-3120 to speak to our manager directly.

August 19, 2023

They lied to me and sold me a car i didnt want. Immediately i told them i was unhappy. More

by nanashelia2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eddy and Pate
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Aug 21, 2023 -

Ram Country Mineral Wells responded

Shelia, we take pride in the integrity of our dealership, and would never want anyone to feel like we lied to them. We care about every customers experience with us, and would like to speak with you to see if we can work together to improve yours.

Aug 23, 2023 -

Ram Country Mineral Wells responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (940) 654-3120 to discuss this further.

August 11, 2023

Left my truck at the service center for an entire day. Service center did not have parts on hand to fix recall items. Service center also could not fix the Uconnect issue with my truck. So overall the tru More

by es
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
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Aug 15, 2023 -

Ram Country Mineral Wells responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We'd like the opportunity to turn your experience around. Please reach out to us at (940) 654-3120 at your earliest convenience to discuss how we can turn this experience into a positive one.

August 07, 2023

Great staff helpful and courteous. Got everything done in a timely manner.Iwould certainly recommend these folks to anyone looking for a pickup or car. More

by dmwatson55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony,Pake,Ed
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Aug 10, 2023 -

Ram Country Mineral Wells responded

Hi, we're so happy we were able to help you out! Thanks for the recommendation, and have an amazing day!

August 04, 2023

Found these folks to be a friendly,informative group. They have been very helpful and don't waste time getting things done.ld recommend them to anyone I know! More

by dmwatson55
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony,Pake,Mark
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Aug 07, 2023 -

Ram Country Mineral Wells responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 02, 2023

Great service they treat you like family. They always go the extra mile I would definitely recommend them to anyone More

by donsobon1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
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Aug 04, 2023 -

Ram Country Mineral Wells responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

July 30, 2023

It was a quick and painless experience. Sales Rep help find the right vehicle I wanted and got it ready as promised. Good folks! More

by kenton_hughes
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marian’s finance team
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Aug 02, 2023 -

Ram Country Mineral Wells responded

Hello Kenton, your satisfaction is important to us, so we want to sincerely thank you for choosing Ram Country Chrysler Dodge Jeep Ram, Mineral Wells and we hope to see you again soon!

July 28, 2023

They were were very courteous and polite. Were willing to help us get to the price we needed to pay. More

by babslongz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Davis
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Jul 30, 2023 -

Ram Country Mineral Wells responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 17, 2023

Great service! Would definitely use again and recommend to friends and family. 10 out of 10 More

by dwyork2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pake Smith
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