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Ram Country Mineral Wells

Mineral Wells, TX

Overview
Reviews
4.4
143 Reviews
Call Dealership (940) 654-3120

4011 US-180 E

Mineral Wells, TX

76067

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Showing 143 reviews

September 25, 2023

Quality sales, quality tech guy, easy to work with everyone there , salespeople were very helpful and not pushy More

by larrylmader
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J. D. and Chris
Report | Print
Sep 26, 2023 -

Ram Country Mineral Wells responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2023

I will not return to this dealership for any service to be done . Was told one think and it was done More

by winnersrehab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Sep 21, 2023 -

Ram Country Mineral Wells responded

Thank you for taking the time to share your opinion. We apologize that your experience with us was not a good one, and would love an opportunity to show you the amazing service we strive to provide to everyone. We will be forwarding this information to our Service Department's Management team. Your feedback is valuable. Take care.

September 14, 2023

The service department did an excellent job for us. They are very punctual and professional. More

by mcain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
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Sep 17, 2023 -

Ram Country Mineral Wells responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 13, 2023

This is the second vehicle I bought from here. John is great at helping and listening. I would send everyone here first. Ask for John. They have a great team of people that work with you. I enjoy More

by ccass4104
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Sep 16, 2023 -

Ram Country Mineral Wells responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ram Country Chrysler Dodge Jeep Ram, Mineral Wells! If you have any further questions, please give us a call. We're always happy to help!

September 05, 2023

They are very nice and very helpful They try to assist you with your new truck More

by jamesscott4266
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Sep 08, 2023 -

Ram Country Mineral Wells responded

Hello, your satisfaction is important to us, so we want to sincerely thank you for choosing Ram Country Chrysler Dodge Jeep Ram, Mineral Wells and we hope to see you again soon!

September 01, 2023

It was friendly nice folks. Took us a while to get our truck since they had just traded for it but other than that everything went well. My husband loves his truck More

by kflannerynana
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark and Chris
Report | Print
Sep 04, 2023 -

Ram Country Mineral Wells responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Ram Country Chrysler Dodge Jeep Ram, Mineral Wells and we hope to see you again soon!

September 01, 2023

Excellent Service Department, staff keeps you informed and had my SUV ready with no delays. Highly recommend Ram Country Mineral Wells. More

by Nana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Sep 05, 2023 -

Ram Country Mineral Wells responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

August 22, 2023

It took 3 hrs to change the oil in my truck. The service people were not friendly never smiled or said thank you for coming to ram country have a nice day. Want be back Rodger Williams is my go More

by Sheascott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Report | Print
Aug 23, 2023 -

Ram Country Mineral Wells responded

Here in the Ram Country Mineral Wells Service Department, we strive to provide the best customer service everyday. We want to apologize for the way you were treated during your visit. We have high expectations for our employees and appreciate anytime we get feedback from our customers, it helps us know where we need to improve. We hope that you will give us another chance to show you what our Ram Country customer service is all about.

Aug 27, 2023 -

Ram Country Mineral Wells responded

Hi, we're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please reach out to us at (940) 654-3120 to speak to our manager directly.

August 19, 2023

They lied to me and sold me a car i didnt want. Immediately i told them i was unhappy. More

by nanashelia2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eddy and Pate
Report | Print
Aug 21, 2023 -

Ram Country Mineral Wells responded

Shelia, we take pride in the integrity of our dealership, and would never want anyone to feel like we lied to them. We care about every customers experience with us, and would like to speak with you to see if we can work together to improve yours.

Aug 23, 2023 -

Ram Country Mineral Wells responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (940) 654-3120 to discuss this further.

August 11, 2023

Left my truck at the service center for an entire day. Service center did not have parts on hand to fix recall items. Service center also could not fix the Uconnect issue with my truck. So overall the tru More

by es
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
Report | Print
Aug 15, 2023 -

Ram Country Mineral Wells responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We'd like the opportunity to turn your experience around. Please reach out to us at (940) 654-3120 at your earliest convenience to discuss how we can turn this experience into a positive one.

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