
Ram Country Mineral Wells
Mineral Wells, TX
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I was charged $470. 00 for my engine overheating. It then overheated again on the way home after picking it up. Again my car was towed back to the dealership. A week la 00 for my engine overheating. It then overheated again on the way home after picking it up. Again my car was towed back to the dealership. A week later, I was notified that it had been repaired. This time I was charged $1500 for the repair. The car broke down again on the way home.(just 15 minutes away from the dealership). It was towed in again. A week later I was notified that they could not locate the problem. I then had to have the car towed to another dealer for repair. I am now out of pocket approximately $2000, charged by Ram County Dodge with no results to repair the issue. More
I went to this location to get a new pickup, to which I ended up talking to Chris. Although he couldn't meet my needs, he did a great job with trying to help me. One of the things he was telling me while s ended up talking to Chris. Although he couldn't meet my needs, he did a great job with trying to help me. One of the things he was telling me while speaking was he told me about their warranty program. I cannot deny that I really like it. I would surely suggest this place, and even more so, getting Chris to help. He will always tell you how it is. More
Didn’t tell me results of my multi-point inspection and had an issue with my fan for the A/C after taking it in for the oil change and inspection. Luckily my husband was able to tell that when it was taken had an issue with my fan for the A/C after taking it in for the oil change and inspection. Luckily my husband was able to tell that when it was taken part for the inspection a leaf had fallen inside the fan area and was causing the issue. And they still haven’t figured out the UConnect message problem that continues to pop up. More
We were there early in the day when they first opened. Lively and very helpful group, we ended up driving in with a mechanical issue with our previous vehicle and ended up driving off the lot with a brand Lively and very helpful group, we ended up driving in with a mechanical issue with our previous vehicle and ended up driving off the lot with a brand new car. Great group from service department, sales, to financing. We will be returning for all of our new car needs and I have 4 kids. 8) More
Mark Tuggle was great salesman. The dealership is good . Ameria and Eddy also helped finalize the deal. I truly love my Wagoneer! The dealership is good . Ameria and Eddy also helped finalize the deal. I truly love my Wagoneer! More
Very friendly and helpful! Answered all my questions very efficiently and knowledgeable. Recommend to everyone it’s a great place! Answered all my questions very efficiently and knowledgeable. Recommend to everyone it’s a great place! More