
Ram Country Mineral Wells
Mineral Wells, TX
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Did not send payoff for trade in for over 5 weeks. Now I have a negative mark on my credit. Was told by the finance manager that” one delinquent payment shouldnt matter”. It did. Credit score dropped Now I have a negative mark on my credit. Was told by the finance manager that” one delinquent payment shouldnt matter”. It did. Credit score dropped 37 points. Also received a damaged brand new vehicle from them that they are not taking ownership for. My sales person had greasey, soiled clothes on. Smelled of BO and breath was AWFUL. Very unprofessional all the way around. Will be seeking legal counsel for the damaged vehicle and the hit on my credit. Lemon law DOES apply here since it is BRAND NEW. More
Worked with sales person Rob, was great to work with no back and forth. The whole team worked together and got me the deal I wanted. One of the most pain free car buying experience I've ever had. back and forth. The whole team worked together and got me the deal I wanted. One of the most pain free car buying experience I've ever had. More
Cameron was very helpful and knowledgeable about our concerns. We were confident in our purchase of our new Jeep. Eddie was informative in finance options and adaptive to our suggestions to complete ou concerns. We were confident in our purchase of our new Jeep. Eddie was informative in finance options and adaptive to our suggestions to complete our obligations. More