Ram Country Mineral Wells

Ram country service team was beyond expectations. When I bought the car from them while living in North Dallas, I thought I will service my car near many local delaerships close to my home. The deale When I bought the car from them while living in North Dallas, I thought I will service my car near many local delaerships close to my home. The dealerships close to my Frisco, Tx had more than 45 days wait for diagnostic and unknown days for repairs. Ram Country was able to get diagnostics and repairs in two trips in a week. Excellent service experience by great team. More

They were friendly and very helpful. They took time to find the right vehicle for me . They took time to find the right vehicle for me . More

Great customer service and very friendly and easy to work with. Will definitely recommend to our friends with. Will definitely recommend to our friends More

Perfect and everything went smoothly and everyone was so professional and helpful and very respectful professional and helpful and very respectful More

Contract signed and told I could pick up my truck in 2 days. Turns out the dealership isn't even in possession of the truck as it is a fresh trade in. The don't have the truck, or the title for that matte days. Turns out the dealership isn't even in possession of the truck as it is a fresh trade in. The don't have the truck, or the title for that matter and legally have no rights to sell the truck at this point. They now tell me that the won't have the truck for a week and that it's halfway across the state. I told them the contract is void at this point but they still are trying to hold me to it. I've had a good relationship with this dealership in the past but not after this. They legally can't hold me to a contract on a vehicle they had no legal grounds to sell in the first place. I'm also contacting the FTC and the state attorney general. More

Everyone works really hard to take care of the customers. I felt very informed throughout the entire process of purching a vehicle. I would highly recommend Ram Country Mineral Wells. I felt very informed throughout the entire process of purching a vehicle. I would highly recommend Ram Country Mineral Wells. More

It sucks, the supervisor is a controlling, pushy chavonist. I tried to trade the jeep n Austin. Found a good deal on another vehicle in austin and they said i had to call my salesman and get somethi chavonist. I tried to trade the jeep n Austin. Found a good deal on another vehicle in austin and they said i had to call my salesman and get something so i called him and he refused to allow this trade. I have a pinched sciatica and 3 bulging disc and this 400 mile trip n this jeep just killed me. I was so pist and i have NEVER EVER had this happen and dont understand why this happened! But you better believe i will NEVER go back to this guy or dealership and if this happens again next week when I try again, I'm not to sure what's going to happen because he's taking away my freedom of CHOICE! Thank you Sandra Ferguson More

Staff is friendly, helpful quick to meet you. Answers all your questions. They make you feel welcome and don't pressure you Answers all your questions. They make you feel welcome and don't pressure you More

It was a great experience and stress free I will be back for every purchase. for every purchase. More

Did not send payoff for trade in for over 5 weeks. Now I have a negative mark on my credit. Was told by the finance manager that” one delinquent payment shouldnt matter”. It did. Credit score dropped Now I have a negative mark on my credit. Was told by the finance manager that” one delinquent payment shouldnt matter”. It did. Credit score dropped 37 points. Also received a damaged brand new vehicle from them that they are not taking ownership for. My sales person had greasey, soiled clothes on. Smelled of BO and breath was AWFUL. Very unprofessional all the way around. Will be seeking legal counsel for the damaged vehicle and the hit on my credit. Lemon law DOES apply here since it is BRAND NEW. More