
Ram Country Mineral Wells
Mineral Wells, TX
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The sales team, Finance team and the Service team are the best I have ever dealt with. They are all very professional and accommodating. I have purchased three vehicles from this dealership. The teams in pla best I have ever dealt with. They are all very professional and accommodating. I have purchased three vehicles from this dealership. The teams in place now are the only ones I will give my business to. They treat you like family. And the main thing, they don't mess you around. Thank you Ram Country Mineral Wells. More
Service department were great. Keep up the good work. Had problems in the past with them along with the parts department. Hopefully with the new management they can fix the problem Keep up the good work. Had problems in the past with them along with the parts department. Hopefully with the new management they can fix the problems. More
Ram Country has the best service advisor in the great state of Texas. Blake Patterson can't be beat. He's thorough, attentive and friendly. Blake's smiling face and bubbly personality is worth the extra state of Texas. Blake Patterson can't be beat. He's thorough, attentive and friendly. Blake's smiling face and bubbly personality is worth the extra drive to have all 4 of our vehicles serviced at Ram Country where we're treated like family. Courtney & Mike are also top notch!! More
Courtney was awesome and showed she cared. She knew I was having to rent a car with my truck being fixed, parts came in and she had the guys jump on it. Awesome job!! She knew I was having to rent a car with my truck being fixed, parts came in and she had the guys jump on it. Awesome job!! More
I had an appointment to see the truck they were advertising (almost 20k below MSRP) but person it was with wasnt there when I showed up. The person who did help me was ok but couldn't answer my que advertising (almost 20k below MSRP) but person it was with wasnt there when I showed up. The person who did help me was ok but couldn't answer my question about the 4 wheel drive & had to look up the information online. They added a $4999 "surface science" charge that they wouldnt budge on. Turns out it was a warranty of which I've asked/called for information on and still have no idea what the limitations, exclusions, etc are! I did buy the truck, even with the extra charge it was a good deal and the finance guy worked hard & got the payments within my range. More
First time that I have been to this dealership. They are a smaller dealership; but the interaction with the service manager was as attentive and professional as any other dealership I have dealt w They are a smaller dealership; but the interaction with the service manager was as attentive and professional as any other dealership I have dealt with in the past. The initial length of time till diagnosis of the issues that we brought our vehicle in for was a longer than anticipated. However, the service manager warned us up front of a backlog in diagnostics. It was our decision to leave the vehicle there anyway. Initial repairs were completed satisfactorily and additional service is scheduled. We'll go back here when future problems arise. More
Great little dealership, hometown vibe, scheduling is easier to get in whenever you need instead of weeks out like a lot of dealerships. Do need new sofas in waiting area, they look nice but the guts in easier to get in whenever you need instead of weeks out like a lot of dealerships. Do need new sofas in waiting area, they look nice but the guts in the seats have been long gone the most uncomfortable seat I've sat in lol I believe so you will wonder around and window shop maybe make a sale lol but on a serious note very professional dealership in my 2 years experience with them... More