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Ralph Honda - Service Center

Rochester, NY

4.8
288 Reviews

288 Reviews of Ralph Honda - Service Center

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February 04, 2019

Oil change, tires Great service from beginning to end! Came in for an oil change and was also low on air. Fixed tires so I no longer have to fill every couple of days. More

by Col
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
January 31, 2019

Great Job I have been dealing with Ralph Honda since my bought me my 13 Honda Fit as a Birthday Gift. I have been vary pleased with there service department an More

by scotty3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
all of them
January 30, 2019

Warranty service We ( My Wife, myself, & our dog) love our Odyssey. Plenty of room, rides like a car. Service is great( had recall work done, oil change & tire rotatio More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pecora
January 10, 2019

Another great visit Always a friendly greeting from the service team, prompt service and a comfortable guest waiting area. I usually work with Linda Freeman and she does More

by BethG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Freeman
January 09, 2019

I was very satisfied. The service manager who set me up in the service area was very professional. The woman who took over from there was efficient and courteous. I was v More

by Mike317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Freeman handled the actual work completed and did an excellent job.
December 29, 2018

Great service Needed an inspection and was in there about a half hour and done! Free, because I had a birthday coupon....been going there 45 years and for 45 years More

by Pathologygirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pecora
December 19, 2018

Good not hreat The writter did his job but the work was not completed. The back up camera was not fixed and I was told it could not be. Why not? The distance lone More

by Desi's dad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writter
December 13, 2018

Excellent service and customer care I purchased a 2013 Honda Crv from Ralph in November of 2012. Since then, I have put 226,000 miles on it and have all needed regular maintenance and re More

by Tom P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Patrick, Kevin, Linda, TJ, Chuck in service, Dave Moffitt in sales!, Dave Moffett
December 12, 2018

Service for a recall The appointment was scheduled in a week of the notice. Work was done in less time than estimated. Waiting room is one of the best. Lots of magazines, More

by Gail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry can't remember
December 04, 2018

Great service department. We have had service at Ralph Honda for 15 years and have always been very pleased. Both the service and sales teams are great. A wonderful dealership. More

by crvalways
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick M.
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