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Ralph Honda - Service Center

Rochester, NY

4.8
288 Reviews

288 Reviews of Ralph Honda - Service Center

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December 04, 2024

Our family dealership and there’s no place I’d rather take my car for service. 5 cars later and I’ll buy my next car from Ralph. I trust the sales and service staff. More

by Gizzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
December 04, 2024

Helped got flat tire less then 1/2 miles got 2 new tires $506 total More

by Sowes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Les Eccleston
October 31, 2024

Ralph Honda has gone far and beyond any dealerships that I have ever encountered. They have serviced my vehicle more then a few times and I have never been disappointed with their accommodations when I have More

by chrisreed32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck McGarry
October 31, 2024

Service at Ralph excels. Adam was quite helpful. Very friendly and took care of all of my request. Have always had good service and good luck at Ralph. I suggest we keep Adam More

by Doe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam in service
October 21, 2024

I've been a customer of theirs for over 50 years! That speaks volumes. Now I got my grandson going there.... great place you can trust! More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JORDAN IN RECALLS, Dave Moffett
October 21, 2024

I've been dealing with Ralph for over 50 years! . I love their honesty and their Honda Civics. I'll never go anywhere else or buy any other type of car. Civics are the best, and so is Ralph! More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVE
September 09, 2024

I always come back for the great service The job is always done right and everyone is so friendly More

by Harmonyrx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
July 26, 2024

After buying 4 vehicles from Ralph Honda I am very shocked, upset, and sad about the lack of service to help fix problems with my Pilot., one of which was a recall problem supposedly fixed, and it is More

by Not happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Jul 31, 2024 -

Ralph Honda responded

We are sorry to see your review and would like to talk to you about your situation. We are not sure what vehicle or customer name this is in reference to, so could you please reach out to our service manager, Max Harrington or the service rep. that you worked with? If there is a problem that isn't resolved, we would like to adress this. Thank you for your feedback and we hope to resolve any issues that we are able to.

July 25, 2024

I am very satisfied with my service at Ralph Honda particularly with the service agent Linda Freeman. More

by Jghysel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Freeman
July 22, 2024

I was receiving an alert regarding the Air Bag restraint system on my 2016 Honda Accord. Ralph Honda could not schedule me for service that day but arranged to have me bring my car in immediately to run com More

by william.dillon23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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