Ralph Honda
Rochester, NY
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Service for a recall The appointment was scheduled in a week of the notice. Work was done in less time than estimated. Waiting room is one of the best. Lots of magazines, The appointment was scheduled in a week of the notice. Work was done in less time than estimated. Waiting room is one of the best. Lots of magazines, 3 TVs, coffee and tea with snacks! Very polite staff and no pressure to have additional items done. More
Excellent service and sales Excellent staff and customer service. Wouldn’t go anywhere else. This is our 6th car that we have purchased. We also so all our service there as we Excellent staff and customer service. Wouldn’t go anywhere else. This is our 6th car that we have purchased. We also so all our service there as well. More
Great service department. We have had service at Ralph Honda for 15 years and have always been very pleased. Both the service and sales teams are great. A wonderful dealership. We have had service at Ralph Honda for 15 years and have always been very pleased. Both the service and sales teams are great. A wonderful dealership. More
Top notch service! My car was taken at the appointed time and delivered prior to the promised time at a very fare cost. Linda does a great job multi-tasking. Thanks My car was taken at the appointed time and delivered prior to the promised time at a very fare cost. Linda does a great job multi-tasking. Thanks More
Fast, informative service visit Ralph Honda is always ready when I arrive and the people are very polite and informative. Service time is quick and waiting area is nice. I am alway Ralph Honda is always ready when I arrive and the people are very polite and informative. Service time is quick and waiting area is nice. I am always told about my service and that is appreciated. Will be back in the future. More
Best mechanics ever! I wouldn't take my Honda anywhere's else .... I really trust the mechanics at Ralph ... especially the Wright Brothers! Certified Honda mechanics is I wouldn't take my Honda anywhere's else .... I really trust the mechanics at Ralph ... especially the Wright Brothers! Certified Honda mechanics is what you get at Ralph Honda. Why go anywhere else? More
I had a scheduled oil change, also a tire rotation that was I was there over an hour and half , which I feel was much to long. I expressed my feelings and was not happy with the response. I had another appoi I was there over an hour and half , which I feel was much to long. I expressed my feelings and was not happy with the response. I had another appointment, so I did not have time to check things. I thought I should get a free WASH, but that did not happen later I noticed oil smears on the side of the car from the oil change. SO MUCH FOR GOOD SERVICE !!!!!!!! More
Purchase of 2018 CR-V Had a great experience at Ralph Honda. My salesman Joe Lighthouse spent hrs with me to make sure I got the best possible deal and made sure I felt com Had a great experience at Ralph Honda. My salesman Joe Lighthouse spent hrs with me to make sure I got the best possible deal and made sure I felt comfortable with my decision. Jim Hunter in finance was helpful in finding the best financing and did not pressure me into buying extras I did not want. More
Great Service I scheduled a oil change online and it was easy. I showed up at my scheduled time and they took my vehicle right away. I just had a oil change sched I scheduled a oil change online and it was easy. I showed up at my scheduled time and they took my vehicle right away. I just had a oil change scheduled, they offered me the extra service for my 10,000 mile checkup, I politely declined and there was no extra pressure to take it. Very nice. My vehicle was serviced and washed while I waited. Done on time! More
Excellent Service I needed my car inspected and the oil changed. I was a few minutes early for my appointment, but drove right in and the work was done promptly. All I needed my car inspected and the oil changed. I was a few minutes early for my appointment, but drove right in and the work was done promptly. All the staff were courteous and friendly. Excellent job! More