Ralph Honda
Rochester, NY
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Warranty service We ( My Wife, myself, & our dog) love our Odyssey. Plenty of room, rides like a car. Service is great( had recall work done, oil change & tire rotatio We ( My Wife, myself, & our dog) love our Odyssey. Plenty of room, rides like a car. Service is great( had recall work done, oil change & tire rotation). Steve P. is knowledgeable, friendly & easy to work with, More
SATISFACTION PLUS I love my new Civic SE! However., MANY of the features are unfamiliar to me. David Moffitt has the patience of a saint! He continues to teach me h I love my new Civic SE! However., MANY of the features are unfamiliar to me. David Moffitt has the patience of a saint! He continues to teach me how to drive so that I am both comfortable and safe in handling it. More
Good experience I talked with David Moffett about a '10 civic LX that wasn't even cleaned up and listed yet. They got it ready enough to take it for a test drive tha I talked with David Moffett about a '10 civic LX that wasn't even cleaned up and listed yet. They got it ready enough to take it for a test drive that day and it was in very good shape. Very fair prices on everything and the car is practically new. Additionally, David is very kind and reasonable and understands budget limits of his customers. More
Awesome place!! I love Ralph Honda. This is my second car I purchased from them. They are very friendly and willing to meet all of your needs. The service is fast and I love Ralph Honda. This is my second car I purchased from them. They are very friendly and willing to meet all of your needs. The service is fast and convenient. More
Another great visit Always a friendly greeting from the service team, prompt service and a comfortable guest waiting area. I usually work with Linda Freeman and she does Always a friendly greeting from the service team, prompt service and a comfortable guest waiting area. I usually work with Linda Freeman and she does a fabulous job, she is very knowledgeable. When Linda is not working the other service reps extend the same care and service level. More
I was very satisfied. The service manager who set me up in the service area was very professional. The woman who took over from there was efficient and courteous. I was v The service manager who set me up in the service area was very professional. The woman who took over from there was efficient and courteous. I was very satisfied. More
very nice buying experience This is my first Honda experience. The salesperson, Corin, was very knowledgable; friendly and professional - not at all pushy - and treated me resp This is my first Honda experience. The salesperson, Corin, was very knowledgable; friendly and professional - not at all pushy - and treated me respectfully - not something I got at the last place I purchased a car. She made several suggestions, and provided explanations for her ideas. She promptly returned my phone calls as promised. I would defininately recommend Ralph Honda to someone in the market for a new car. Thanks Corin! More
Great service Needed an inspection and was in there about a half hour and done! Free, because I had a birthday coupon....been going there 45 years and for 45 years Needed an inspection and was in there about a half hour and done! Free, because I had a birthday coupon....been going there 45 years and for 45 years they have treated me like family More
Good not hreat The writter did his job but the work was not completed. The back up camera was not fixed and I was told it could not be. Why not? The distance lone The writter did his job but the work was not completed. The back up camera was not fixed and I was told it could not be. Why not? The distance lones are .incorrect. the distance is closer than the lines show. More
Excellent service and customer care I purchased a 2013 Honda Crv from Ralph in November of 2012. Since then, I have put 226,000 miles on it and have all needed regular maintenance and re I purchased a 2013 Honda Crv from Ralph in November of 2012. Since then, I have put 226,000 miles on it and have all needed regular maintenance and repairs performed there. They are wonderdul at getting me in when I need an appointment and doing the required work thoroughly! I have never had to take the car back a second time for any work done! They communicate well throughout my visit, and the dealership waiting area is clean and well stocked with snacks and coffee for you while you wait! I have never had a problem with my Honda other than normal wear, and I believe it's the Ralph team's committment to me and my vehicle that has allowed that to happen! Strongly recommended by me! More