Ralph Honda
Rochester, NY
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Airbag recall Dropped off my car the night before and they had it completed by 9am, I was the first car in. Steve at the service desk was great and followed up with Dropped off my car the night before and they had it completed by 9am, I was the first car in. Steve at the service desk was great and followed up with me later in the week to make sure everything was good. More
Flat tire repair!! Thanks to Linda Freeman!! She was able to help me when I brought My gouged tire in for replacement. She also called me when it would be ready!! O Thanks to Linda Freeman!! She was able to help me when I brought My gouged tire in for replacement. She also called me when it would be ready!! Only took overnight!! Thanks Linda!!!! More
Excellent start to finish! Nathan Moffett was so nice to work with while purchasing our car! Ask for him, he won't disappoint! The level of professionalism and courtesy was outs Nathan Moffett was so nice to work with while purchasing our car! Ask for him, he won't disappoint! The level of professionalism and courtesy was outstanding, plus we had a laugh or two as well. Full recommendation for Ralph Honda! We were very pleased to get a personal call from Nathan after the sale to be sure all was going well, impressive. Thank you Nathan for making a big purchase so easy and smooth! More
Up-beat, professional personnel. The personnel at Ralph Honda always greet me with a smile and are cheerful in their duties. They explain clearly what is wrong with the car, and give The personnel at Ralph Honda always greet me with a smile and are cheerful in their duties. They explain clearly what is wrong with the car, and give me options on the best/most efficient way to get it fixed. I am confident my car(s) are in top running order when I pick them up from Ralph Honda. More
15000 mile service Excellent work on my 2015 Honda Civic. Brought the car in for oil and filter change and battery check. Agent suggested 15000 mile service to check bra Excellent work on my 2015 Honda Civic. Brought the car in for oil and filter change and battery check. Agent suggested 15000 mile service to check brakes, reset calipers, etc. which also included the battery check. Battery was showing its age, so was replaced. More
Very nice people and friendly. I took my Honda accord in for repair, service people were very polite. I was talking to a salesman as I was walking around looking at New Honda's. He I took my Honda accord in for repair, service people were very polite. I was talking to a salesman as I was walking around looking at New Honda's. He showed me the new Insight, he took the time to show me the car , it was not in the show room but in the service department pick up area. I was so impressed with the car we took it on a test drive no strings attached. Salesman Nathan Moffett was fantastic and when I'm ready for a new one I'm going back, I loved the people at Ralph's Honda . More
Our new Honda CRV We have been buying our cars from Ralph for many years! We would not go any other place! We love our new CRV...everyone at Ralph is very professional We have been buying our cars from Ralph for many years! We would not go any other place! We love our new CRV...everyone at Ralph is very professional, knowledgeable, and friendly! You cannot go wrong at Ralph Honda! More
Service is Fair and Honest Went for oil change, with coupon and first time visit. Had issue with my drain plug but they fixed it for a reasonable price. Typical dealer time. Went for oil change, with coupon and first time visit. Had issue with my drain plug but they fixed it for a reasonable price. Typical dealer time. More
Excellent service and great communication! I have been bringing my car to Ralph Honda for the last couple of service appointments after being unhappy with another local dealers service. I have I have been bringing my car to Ralph Honda for the last couple of service appointments after being unhappy with another local dealers service. I have worked with Linda who makes you feel welcome and at ease. She communicates with you as your car is being serviced if anything extra is found that needs to be taken care of or if the timing for complication of your service is different than expected. The technicians that have worked on my car have done a great job also. My experience at Ralph Honda has been great. More
Awesome service! Easy and friendly experience. Steve was so helpful and a great salesman. He was not interested in just selling a car he got to know us as a family. We Easy and friendly experience. Steve was so helpful and a great salesman. He was not interested in just selling a car he got to know us as a family. We would buy from him again for sure! More