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Ralph Honda

Rochester, NY

4.8
494 Reviews

3939 W Ridge Road

Rochester, NY

14626

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Showing 494 reviews

April 13, 2019

Airbag recall Dropped off my car the night before and they had it completed by 9am, I was the first car in. Steve at the service desk was great and followed up with More

by Cgonnoud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pecora
April 12, 2019

Flat tire repair!! Thanks to Linda Freeman!! She was able to help me when I brought My gouged tire in for replacement. She also called me when it would be ready!! O More

by Mary260@
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Freeman
April 10, 2019

Excellent start to finish! Nathan Moffett was so nice to work with while purchasing our car! Ask for him, he won't disappoint! The level of professionalism and courtesy was outs More

by Chris, Pittsford, NY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Moffett, Nathan Moffett
April 09, 2019

Up-beat, professional personnel. The personnel at Ralph Honda always greet me with a smile and are cheerful in their duties. They explain clearly what is wrong with the car, and give More

by JonnyEm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda, Steve
April 08, 2019

15000 mile service Excellent work on my 2015 Honda Civic. Brought the car in for oil and filter change and battery check. Agent suggested 15000 mile service to check bra More

by Lorraine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
April 02, 2019

Very nice people and friendly. I took my Honda accord in for repair, service people were very polite. I was talking to a salesman as I was walking around looking at New Honda's. He More

by hotrod65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Freeman , service consultant , Nathan Moffett, sales , Mark Allen , service assistant. And the lady at the front desk. I forgot her name, Nathan Moffett
April 01, 2019

Our new Honda CRV We have been buying our cars from Ralph for many years! We would not go any other place! We love our new CRV...everyone at Ralph is very professional More

by Dinnycrv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elvis Pagon, Elvis Pagan
April 01, 2019

Service is Fair and Honest Went for oil change, with coupon and first time visit. Had issue with my drain plug but they fixed it for a reasonable price. Typical dealer time. More

by Tony O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat McTammany
March 30, 2019

Excellent service and great communication! I have been bringing my car to Ralph Honda for the last couple of service appointments after being unhappy with another local dealers service. I have More

by Mbalys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda
March 29, 2019

Awesome service! Easy and friendly experience. Steve was so helpful and a great salesman. He was not interested in just selling a car he got to know us as a family. We More

by mandamiller89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Dambra
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