Ralph Honda
Rochester, NY
Filter Reviews by Keyword
By Type
Showing 494 reviews
NYS inspection and oil change Linda is THE best service representative ever. She goes above and beyond in all aspects of her job. to make the customer comfortable. She really looks Linda is THE best service representative ever. She goes above and beyond in all aspects of her job. to make the customer comfortable. She really looks out for the best interests of the customer and is super friendly and helpful. More
The best I every had . Great job thanks Linda is the best. when I need work done Linda is always ready to help thanks.It take a real special person to deal with all types of people with car Linda is the best. when I need work done Linda is always ready to help thanks.It take a real special person to deal with all types of people with car problems More
10,000 Mile Service and NYS Inspection I was very pleased with the entire experience at Ralph Honda from making the appointment to checkout. Everyone I spoke to was very helpful! Linda Fr I was very pleased with the entire experience at Ralph Honda from making the appointment to checkout. Everyone I spoke to was very helpful! Linda Freeman, my service agent, kept me informed and updated as my car was being serviced. They took my car right in and finished within the time frame Linda had given me. Thank you! More
Attentive, no pressure We came to Ralph as first stop at a dealership to see and test drive a crv. We had done a lot of on line research and were settled on 2 vehicles. Ch We came to Ralph as first stop at a dealership to see and test drive a crv. We had done a lot of on line research and were settled on 2 vehicles. Chuck Markham was the salesman that greeted us, and did a great job at pointing out some extra features and took us on a test drive where he was quick to point out some extra things. He was able to answer all of our questions, and was very knowledgeable about the vehicle. We also stopped out at dealership when Chuck wasn"t there and got excellent help from his co-worker (Joe Lighthouse). Which was refreshing as he wasn't directly benefiting from the sale. More
First time owner This is my first Honda - a Fit- and I love it. I went for my first oil change and they washed the car so it looked like new. I;m extremely happy. This is my first Honda - a Fit- and I love it. I went for my first oil change and they washed the car so it looked like new. I;m extremely happy. More
Lemon I purchased a used vehicle in April and since then I have had tire issues, a new transmission had to be put in and when I hit a bump the whole car shi I purchased a used vehicle in April and since then I have had tire issues, a new transmission had to be put in and when I hit a bump the whole car shifts. I was told there was nothing wrong and my car is still shifting. I AM NOT HAPPY! More
Great service No wait, great service, made recommendations as to what i needed and didnt pressure me into anything i didnt need. Friendly comfortable environment an No wait, great service, made recommendations as to what i needed and didnt pressure me into anything i didnt need. Friendly comfortable environment and even had wifi available while i waited More
Long Term Partners! We have bought generations of cars from Ralph Honda. Ease of purchase and service mean a lot when it comes to cars and trucks. Comforting to know long We have bought generations of cars from Ralph Honda. Ease of purchase and service mean a lot when it comes to cars and trucks. Comforting to know long term sales and service staff over the years. Highly recommend Ralph Honda and staff for your next purchase. More
Very Helpful They were very thorough and helpful. They even phoned me after to be sure everything was to my satisfaction. I would recommend this service center. They were very thorough and helpful. They even phoned me after to be sure everything was to my satisfaction. I would recommend this service center. More
Odyssey The dealership was quick to complete my maintenance work. In and out in one hour. Waiting room was clean and comfortable. I will continue to use th The dealership was quick to complete my maintenance work. In and out in one hour. Waiting room was clean and comfortable. I will continue to use them for my service. More