Ralph Honda
Rochester, NY
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it was a pleasure working with Elvis in leasing our new 2020 CRV. He. Explained all features and how they worked. Elvis a few days later checked to see if all was ok and how we liked the CRV. I had service 2020 CRV. He. Explained all features and how they worked. Elvis a few days later checked to see if all was ok and how we liked the CRV. I had service done on my accord and had been pleased with the service, That was a factor in buying my new Honda at Ralphs Honda. More
Flat tire I had a flat 1/29/20. AAA put small spare.. Steve Pecora was very helpful. Elvis drove me home - courtesy car late. Excellent service. I had a flat 1/29/20. AAA put small spare.. Steve Pecora was very helpful. Elvis drove me home - courtesy car late. Excellent service. More
Best buying experience ever How many times have you called a dealership for information and only to find out that they lied to you when you met them in person? Well this experien How many times have you called a dealership for information and only to find out that they lied to you when you met them in person? Well this experience was the exact opposite. The salesman and I agreed to terms, including a rough price, before I even left my home. Then, the dealership met every term that we had discussed on the phone. No bait and switch...no high pressure sales...just a pleasurable, no-stress experience. The sales manager came in after I concluded the main purchase to discuss service options, I picked one, and that was it. He didn't try to sell me something else. We just chatted a bit, he thanked me, and he left. Wow! I picked my vehicle up about two hours later. I brought my vehicle back in for undercoating,..and I must say, the service department couldn't have treated me better. Overall...this dealership is everything that you would want a dealership to be. Go there and you won't be disappointed. More
Excellent Service Had my first oil change and tire rotation completed a few days ago. Was in and out in less than 30 minutes. Additional car wash was an excellent bonus Had my first oil change and tire rotation completed a few days ago. Was in and out in less than 30 minutes. Additional car wash was an excellent bonus. Great Job Ralph!! More
In a word-fantastic!!! So grateful for the guys at Ralph. We purchased our car there last spring and I was driving when I ran over a large item that caused a flat. I quickly pulled into the dealership. They We purchased our car there last spring and I was driving when I ran over a large item that caused a flat. I quickly pulled into the dealership. They took care of me in less then half the time promised! They were awesome! More
Very fast and thorough. I had an amazing experience with the Express Lube team at Ralph Honda. I was done in no time and felt the pricing was fair and the service was comple I had an amazing experience with the Express Lube team at Ralph Honda. I was done in no time and felt the pricing was fair and the service was complete. Thank you Ralph Honda. More
Very efficient and professional Brought my accord in Wednesday night (towed actually) because the water pump pulley went. Very last minute thing, but they got the parts needed and I Brought my accord in Wednesday night (towed actually) because the water pump pulley went. Very last minute thing, but they got the parts needed and I picked up my car a couple hours ago (Friday night). Much appreciated the urgency that Kevin in service department showed. Had my car looked at and estimated the same night I brought it in. He kept me up to date on the progress of my car. Thank you to Kevin and the tech(s) (wish I knew their names so I could put them in here as well) who worked so quickly on my vehicle. More
Unexpected Excellence We just bought a used Pilot from Ralph Honda. First, I have to say that Dave Moffett is definitely NOT the stereotypical car salesman. He is much mo We just bought a used Pilot from Ralph Honda. First, I have to say that Dave Moffett is definitely NOT the stereotypical car salesman. He is much more interested in serving the customer than in selling cars. He was absolutely excellent through the whole process. There were no hidden fees or pressure to buy extras when we got to F&I. The vehicle we bought had corroded rims, but the dealership offered to have them repaired for us. We didn't have to hound anyone about it. The next thing I knew, Dave Moffett was calling me to drop the car off for rim refinishing. The dealership provided us with a brand new loaner vehicle while the rims were refinished, and at the end, the rims look like they're new! Did I mention the price was right and everything on this used car works exactly as it should? Ralph Honda is the first dealership I can actually recommend to someone else. More