Ralph Honda

Something small turned into something annoying Turned in leased vehicle and chose to lease again. Visited ahead of time so pick up would be brief. Pick up took longer than expected. One area of Turned in leased vehicle and chose to lease again. Visited ahead of time so pick up would be brief. Pick up took longer than expected. One area of concern was the young man prepping new car for pick up. He refused to transfer the old mats...owned by us personally. Dave and another service man jumped in and washed, dried and transferred our mats. Simple request.....this young man is not up to Ralph Honda’s standards. More

Had my honda CRV serviced oil changed tires rotated. I live in Niagara Falls but choose to drive over to Rochester where the atmosphere makes you feel at home. Everyone is so friendly. live in Niagara Falls but choose to drive over to Rochester where the atmosphere makes you feel at home. Everyone is so friendly. More

Having purchased several vehicles from Ralph Honda in the past, this was our best experience. Dave was honest, professional and efficient. He was a pleasure to work with. past, this was our best experience. Dave was honest, professional and efficient. He was a pleasure to work with. More

Amazing, so much patience and determined to help you with whatever you need done. Walked in not expecting much, walked out with a new car! whatever you need done. Walked in not expecting much, walked out with a new car! More

By far the friendliest service department! My issue was a radio reception problem! Linda was thorough with preservice questions. Said to giver half hour and sure enough she came back with diagnosis. They wer radio reception problem! Linda was thorough with preservice questions. Said to giver half hour and sure enough she came back with diagnosis. They were going to have to take dashboard off and it would be another 2 hours. She offered me a shuttle.it was a nice day so I took a walk. Returned in 2 hours and they were finished and wanted to wash the car! Everyone at dealership acknowledged with a good morning or hello! Best!! More

I brought my 2016 CRV for an inspection and oil change. The service rep listened and took care that those items were done as requested. I appreciate not being pressed to have other services done as well. The service rep listened and took care that those items were done as requested. I appreciate not being pressed to have other services done as well. More

Excellent service, a service department that you can trust to do what is needed to keep your vehicle is top running condition. Very knowledgeable, explain what has to be done and why. trust to do what is needed to keep your vehicle is top running condition. Very knowledgeable, explain what has to be done and why. More

Excellent Service Service for my 2011 at Ralph Honda has always been excellent. Their service department is the main reason our Pilot is still running strong at 163,000 Service for my 2011 at Ralph Honda has always been excellent. Their service department is the main reason our Pilot is still running strong at 163,000 miles. More

Kind, friendly & professional I've had purchased 2 Hondas now and have had (cough cough a "few") repair jobs done through the collision shop as well as having Ralph Honda handle al I've had purchased 2 Hondas now and have had (cough cough a "few") repair jobs done through the collision shop as well as having Ralph Honda handle all of my repair & maintenance work. I have always been very pleased with the professionalism and friendliness of all the staff. Great job! More

Having my two Honda’s serviced by Ralph Honda is a pleasure. Honda trained techs who know the vehicles perform the service ensures reliable results and peace of mind. pleasure. Honda trained techs who know the vehicles perform the service ensures reliable results and peace of mind. More