Ralph Honda
Rochester, NY
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My experience with Ralph Honda has been very good. The business is always clean and bright. The people are quite friendly.They have always done the service scheduled in the time specified. My only minu The business is always clean and bright. The people are quite friendly.They have always done the service scheduled in the time specified. My only minus would be the fact that the oil life counter did not get reset after the oil change. I fixed it, so no harm-no foul. More
Dave was great to work with. Our neighbor recommended we see Dave. We spoke on the phone about what we wanted. We made an appointment. Dave gave us some pricing. They determined Our neighbor recommended we see Dave. We spoke on the phone about what we wanted. We made an appointment. Dave gave us some pricing. They determined the value of our trade in while we test drove 2 cars. There was a car on the lot we liked and we picked it up a few days later. Very good experience. More
My experience with Ralph Honda has been all positive, from first walking into the showroom including 2 service visits. My most recent visit was for my yearly check, oil change, and inspection. The waitin from first walking into the showroom including 2 service visits. My most recent visit was for my yearly check, oil change, and inspection. The waiting room had plenty of room to social distance, all of the staff were wearing their masks, and the complimentary car wash was definitely a plus. They even pulled my car out front for me with the air conditioning on.for my comfort. I will recommend Ralph to anyone looking to purchase a car! More
Excellent service. Made whole process simple. Very knowledgeable and helpful. Able to communicate with me whenever any issues came up. Would recommend anyone to go through them! knowledgeable and helpful. Able to communicate with me whenever any issues came up. Would recommend anyone to go through them! More
Had oil change and tire rotation done on my Honda passport, service was prompt and courteous. Will use Ralph Honda again and happy to recommend to friends! passport, service was prompt and courteous. Will use Ralph Honda again and happy to recommend to friends! More
Mom's new CR-V 2020 We met with David Moffet and had already checked out other websites and dealers. We found the car we wanted and was able to come to a very reasonable We met with David Moffet and had already checked out other websites and dealers. We found the car we wanted and was able to come to a very reasonable deal. Davis was great and considerate of our needs. We will be doing business at Ralph's. More
I have been a customer of Ralph Honda since 1990. I have to admit every car I purchased I had done my homework and knew exactly what I wanted and how much I was willing to pay. Any dealer can accommodate me to admit every car I purchased I had done my homework and knew exactly what I wanted and how much I was willing to pay. Any dealer can accommodate me in the sales aspect, but what keeps me coming back to Ralph is the service department. They have been great. Their prices are in line with the going rates, and they are up front with any issues they find. Even in these Covid19 times they made me feel comfortable. More
Easy Purchase We purchased a Certified Pre-Owned Odyssey. Simple transaction. Supposedly no haggling allowed, so we didn't bother. We asked, but didn't push it as t We purchased a Certified Pre-Owned Odyssey. Simple transaction. Supposedly no haggling allowed, so we didn't bother. We asked, but didn't push it as the vehicle was priced where we expected it to be, Tony Bianchi checked out a few minor issues for us with no hesitation. Vehicle was ready at the time promised and there was no pressure to purchase add-ons. The CPO warranty gives us a little extra confidence so it was basically a quick test drive and then paperwork time. More
Excellent customer service!! I was received well by Linda and she directly dealt with my request; which was to purchase a new tire. Linda was friendly and polite, a very good cus I was received well by Linda and she directly dealt with my request; which was to purchase a new tire. Linda was friendly and polite, a very good customer service rep!! More
They did the job that we askd them to do Have purchased two used vehicles from the dealership and are happy with the service and the way we are treated. Our first ownership of Handa's Have purchased two used vehicles from the dealership and are happy with the service and the way we are treated. Our first ownership of Handa's More