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Ralph Honda

Rochester, NY

4.8
494 Reviews

3939 W Ridge Road

Rochester, NY

14626

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Showing 494 reviews

October 20, 2020

Well taken care of Friendly and knowledgeable Care Well taken care of Friendly and knowledgeable Care taken Nice to have them keep track of recalls and automatically take care of them for me More

by heidi.spurrier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Nov 02, 2020 -

Ralph Honda responded

Thank you Heidi

October 20, 2020

Always take care of my vehicle and alert me to what it needs with no pressure - will use them again - Friendly and comfortable waiting area More

by Flamingocrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Nov 02, 2020 -

Ralph Honda responded

Thank you for the review and thank you for your business.

October 19, 2020

I had another great experience buying my third new car from Ralph Honda, My salesman, Nathan Moffett was great. No pressure and didn’t try to sell me anything I didn’t need. As a woman, I am very happy wi More

by Stefany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Moffett, Nathan Moffett
Nov 02, 2020 -

Ralph Honda responded

Stefany, Thank you for your recent purchase and thank you for the nice review. We are glad to hear you have had positive experiences with our sales and service departments. I will be sure to share your review with both Nathan and Steve.

October 14, 2020

Linda in the service department remembers me every time I come in, even if only for regular maintenance. She listens to my concerns and needs and gives great advise. She even had my inside windows washed! More

by smosher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda
Nov 02, 2020 -

Ralph Honda responded

Thank you for your recommendation and thank you for recognizing Linda's efforts. We appreciate your business.

October 06, 2020

Steve as usual took excellent care of me and is a great service rep for Ralph. The car was fixed expeditiously and runs great again. I have been buying and servicing Honda’s at Ralph for 22 years and woul More

by Hsj172
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 12, 2020 -

Ralph Honda responded

Thank you so much for your business in the past, and thanks for the nice review.

September 26, 2020

It was great working with Nathan. He helped make trading my lease in early much easier than expected. They had the exact car I wanted in stock and helped me make a deal! Would highly recommend. More

by xk2boarder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan moffett, Nathan Moffett
Oct 06, 2020 -

Ralph Honda responded

Thank you for the recommendation.

September 23, 2020

Everyone at Ralph Honda is pleasant to work with. My most recent interation was with Linda in the service department. She is always upbeat, smiling and makes sure you are taken care of. More

by tiffanyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda
Sep 26, 2020 -

Ralph Honda responded

Tiffany, thank you for the recommendation. We appreciate the trust you put in our service team.

September 22, 2020

Before arriving to Ralph my wife and I already knew which car we wanted, however we still had to go through the process of buying the car which was made all the more easier by Nathan Moffett. Also this was m More

by Jonathan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Moffett , Nathan Moffett
Sep 26, 2020 -

Ralph Honda responded

Thank you Jonathan. We appreciate you giving us the opportunity to help with your car purchase. We are happy to hear you had a good experience buying from Nathan.

September 22, 2020

GREAT JOB for Steve & Pat IN SERVICE. Always try to please when I come in. Steve even filled my air from my other car while I was waiting for my inspection of my Pontiac Vibe. He brought both cars to More

by Skyking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve,Pat
Sep 23, 2020 -

Ralph Honda responded

George, thank you for the nice review and thank you for your business. I will pass along your comments to Steve and Pat, they will appreciate the review.

September 16, 2020

My Inspection was Due this month, Also, l required Warranty work on a Air Fan. So, I was offered Transportation. By midday All Work had been Completed. Yes, Great Customer Service! More

by Jrnap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Pecora
Sep 23, 2020 -

Ralph Honda responded

Thank you for choosing Ralph Honda to service your vehicle. We appreciate your business and thank you for taking the time to write this review. We are happy to know you had a great experience at our store.

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