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Ralph Honda

Rochester, NY

4.8
494 Reviews

3939 W Ridge Road

Rochester, NY

14626

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Showing 494 reviews

December 01, 2020

Nathan Moffett was great to work with for the purchase of our CR-V. We made an online appointment to test drive the car and when we arrived, the car was ready and waiting. We drove it, loved it and drove it More

by Karen Mc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Moffett, Nathan Moffett
December 01, 2020

Typically I dread shopping for 2 things: furniture and cars. I've just always felt that when you step in the door, the salesman puts on a show for you, and is pushy. My mind changed when I shopped at Ralp More

by Accordhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Moffett, Nathan Moffett
November 28, 2020

Nathan was kind, courteous and knowledgeable. He made my car buying experience so much better. I would definitely recommend him to others. Thank you so much! More

by Madison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Moffett, Nathan Moffett
Dec 01, 2020 -

Ralph Honda responded

Thank you Madison. We will pass on your comments to Nathan, he will appreciate them. Thank you for choosing Ralph Honda.

November 24, 2020

My initial appointment I had to cancelled. I called back and they rescheduled for later in the day. Fast and courteous service definitely would use the again More

by oestratt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda
Nov 25, 2020 -

Ralph Honda responded

Thank you!

November 13, 2020

Very comfortable waiting area. Friendly staff and scheduled maintenance has helped me keep on track during the COVID 19 pandemic. The email alerts are also appreciated. More

by ruth6441
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
nathan moffett, Nathan Moffett
Nov 16, 2020 -

Ralph Honda responded

Thank you Ruth. We appreciate the comments and thank you for choosing Ralph Honda.

November 13, 2020

Ralph Honda gets it right. Service department has excellent managers and fully qualified technicians. They check over your car to be sure it is safe even if you only brought it in for an oil change. More

by Tswiftjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick and Steve
Nov 16, 2020 -

Ralph Honda responded

Thank you for the nice review and thank you for choosing Ralph Honda.

November 07, 2020

Dave was wonderful at Ralph Honda! Very thorough and not at all pushy! This is our second purchase from Dave and would absolutely purchase again! More

by karnone23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moffett, Dave Moffett
Nov 13, 2020 -

Ralph Honda responded

Thank you for the nice review of Dave Moffett and Ralph Honda. We thank you for taking the time to leave your feedback, and thank you for business!

November 06, 2020

When I need to trade-in my car and purchase a newer one, it is always a difficult and frustrating task. However, I have finally found Ralph Honda! Nathan Moffett was my god send! He not only helped with More

by V. Larkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Moffett, Nathan Moffett
Nov 13, 2020 -

Ralph Honda responded

Thank you for choosing Ralph Honda and thank you for letting us know about your experience here with Nathan Moffett. We appreciate your business.

November 05, 2020

I honestly don’t mind to go to this Honda dealer, they always make sure my needs are all well responded. My car is always in great shape and I feel very please with the customer service. More

by Adamaris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Pécora and Mr. Dave, Dave Moffett
Nov 13, 2020 -

Ralph Honda responded

Thank you so much for the nice review. We appreciate your comments and thank you for choosing Ralph Honda.

October 21, 2020

Coming from another dealership that I felt unappreciated and disrespected at, I was very relieved to be greeted at Ralph Honda by such helpful and friendly people! They were able to accommodate around my bu More

by kelly_929
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Moffett, Nathan Moffett
Nov 02, 2020 -

Ralph Honda responded

Kelly, thank you for choosing Ralph Honda and thank you for the opportunity to help with your car needs. We appreciate your business and thank you for the 5 star review.

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