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Ralph Honda
Rochester, NY
494 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 494 reviews
February 20, 2021
Great experience! Nathan was professional ,courteous and accommodating....fair price but service is what brought me back after going to different dealerships. I would recommend without hesitation accommodating....fair price but service is what brought me back after going to different dealerships. I would recommend without hesitation More
by Q6lopez
Employees Worked With
Nathan moffet, Nathan Moffett
February 19, 2021
I have a new Service Advisor assigned to me and Patrick was very accommodating. The waiting room was nicely set up for social distancing and looked very clean. My battery had to be replaced and the pricin was very accommodating. The waiting room was nicely set up for social distancing and looked very clean. My battery had to be replaced and the pricing structure from Honda on getting a warranty on a brand new battery is so customer hostile. This 'Honda rule' directly affected my overall rating of Ralph Honda. More
by cism79
Employees Worked With
Patrick, Dale
February 17, 2021
Linda took care of me and thoroughly explained everything. She was courteous and professional. She is the perfect person for the position. I will ask for Linda next time! everything. She was courteous and professional. She is the perfect person for the position. I will ask for Linda next time! More
by decory44
Employees Worked With
Linda
February 12, 2021
Very pleased with my recent visit to the service department. Everyone was very efficient and I was out within an hour. Why is there a minimum required? department. Everyone was very efficient and I was out within an hour. Why is there a minimum required? More
by pmkutzer
Employees Worked With
Steven Pecora
February 11, 2021
Our salesman Joe Lighthouse was extremely knowledgeable and helpful in the process of our new purchase. I would recommend him and your dealership to everyone. Your finance department was also extremely hel and helpful in the process of our new purchase. I would recommend him and your dealership to everyone. Your finance department was also extremely helpful with getting the best rate possible. More
by Jrb0412
Employees Worked With
Joe Lighthouse, Joe Lighthouse
February 04, 2021
We have take our cars to Ralph Honda for over 25 years. We always get great customer service, especially from Steve Pecora in service and Elvis Pagano in sales. We definitely recommend Ralph Honda for We always get great customer service, especially from Steve Pecora in service and Elvis Pagano in sales. We definitely recommend Ralph Honda for sales and service. More
by Carol
Employees Worked With
Steve Pecora, Elvis Pagano, Elvis Pagan
January 22, 2021
Was able to secure an appointment quickly on line. Was Was able to secure an appointment quickly on line. Was treated with respect at the dealership and was helped adroitly with all of my concerns. Car m Was able to secure an appointment quickly on line. Was treated with respect at the dealership and was helped adroitly with all of my concerns. Car maintenances were done within the time I was told they would be. Service manager went above and beyond to treat me fairly. More
by lymohibbard
Employees Worked With
Was a female??
December 31, 2020
Excellent customer service, and extremely professional in all that they do. Nathan Moffett helped me find the perfect car for me, was incredibly attentive, and diligent in his work. Nathan was very kind and all that they do. Nathan Moffett helped me find the perfect car for me, was incredibly attentive, and diligent in his work. Nathan was very kind and genuinely cares about his work and the people that he works with. Buying a car can be a stressful and frustrating process, but Nathan did everything he could to make the process easier and I appreciate him immensely for that. Very satisfied customer More
by Albanzohn
Employees Worked With
Nathan Moffett, Nathan Moffett
December 18, 2020
Nathan Moffett made the car buying experience simple and easy. He is very knowledgeable about the vehicles he sells, and helped me get to the right choice! easy. He is very knowledgeable about the vehicles he sells, and helped me get to the right choice! More
by kasey
Employees Worked With
Nathan Moffett, Nathan Moffett
December 18, 2020
Excellent! Dave Moffett made our sale seamless and simple! We have bought many vehicles from him and each experience is better than the next if that’s possible! He knows my family well. I tell him wha simple! We have bought many vehicles from him and each experience is better than the next if that’s possible! He knows my family well. I tell him what I want and he gets it More
by Lcerami
Employees Worked With
Dave Moffett, Dave Moffett
