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Ralph Honda

Rochester, NY

4.8
494 Reviews

3939 W Ridge Road

Rochester, NY

14626

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Showing 494 reviews

January 16, 2022

The dealership was resolved my issue efficiently and professionally. I always have my honda serviced at Ralph. More

by flca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manager, Caitlin Cummings
December 31, 2021

My experience with Ralph Honda for over five years has always been great! The employees are very friendly and helpful. My last two times fir service I was taken care of by Linda at the service desk. She r More

by smj269
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Freeman in service and Corin in Sales. Also very nice gentleman who cashes me out from service- I am sorry I am not sure of his name tho. , Corin DeRue
December 27, 2021

Bought my 2019 civic which is a bad purchase based on a lot of manufacturers defects that the dealership will not fix after purchase. but what I don’t like is that they take advantage of their clients beca More

by Mico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Linda / Patrick
December 18, 2021

This dealer and every staff member from sales to service to reception is the absolute best. Friendly, knowledgeable, patient, kind. I’d go nowhere else More

by Kyao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Les Eccleston, Caitlin Cummings
Dec 22, 2021 -

Ralph Honda responded

Thank you so much!

December 16, 2021

Thank you guys for working in my vehicle today,you were good and fast I was in time at home, I was able to take a shower and put on my uniform and got to my job on time. I work for Highland hospital. Th More

by vmayri09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Les Eccleston, Caitlin Cummings
Dec 22, 2021 -

Ralph Honda responded

We are happy to hear everything went well. Thank you for the nice review!

December 12, 2021

Overall the experience was good but there was a push to get the air filter changed even though it wasn’t needed at that time. More

by Violenist18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Receptionist
December 07, 2021

I’ve had my car for over two years and Ralph Honda is always fast and professional. More

by Starlight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Les Eccleston
Dec 22, 2021 -

Ralph Honda responded

Thank You!

December 07, 2021

They always have my needs and interest in prime view. When your over 70 years old and think you’re still twenty-one— it’s not easy to handle. I own the civic sport hatchback but still want the Element. O More

by SkiBarbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
December 07, 2021

Very helpful and offered to take care of my 10k mile work as part of recall. Very efficient. Was done earlier than expected. Everyone so friendly and welcoming at the dealership! More

by Hhghh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Les Eccleston, Caitlin Cummings
December 05, 2021

I always receive great service. Steve is always friendly & takes great care of my car. More

by Jean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Dec 07, 2021 -

Ralph Honda responded

Thank you Jean!

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