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Ralph Honda

Rochester, NY

4.8
494 Reviews

3939 W Ridge Road

Rochester, NY

14626

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Showing 494 reviews

July 22, 2024

I was receiving an alert regarding the Air Bag restraint system on my 2016 Honda Accord. Ralph Honda could not schedule me for service that day but arranged to have me bring my car in immediately to run com More

by william.dillon23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
July 09, 2024

I was only in for a NYS inspection. The service adviser was friendly an efficient. I was not it the door in a timely manor. An overall great experience. More

by bg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Freeman
June 26, 2024

Trust and confidence in Ralph Honda’s service department. Great team of workers. Go-go Ralph Honda. More

by psteckel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis Pagan
June 24, 2024

The salesperson that helped us get a CRV was a one Grace Lechner, who was our salesperson for the last time we purchased a Honda at that same dealership. Now, I can 't really compare Ms. Lechner to other s More

by terry_mccrty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grace Lechner
May 21, 2024

Good service, helpful and accomodating workers. Comfortable waiting room. Very clean restrooms. Easy to make appointment. More

by Niksik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Les Eccleston
May 12, 2024

Knowledgable, courteous. They washed my car. On time. Flexible. Clean. Customer service and gollow thru is excellent. More

by jacquelinealopresti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Cummings
April 12, 2024

It was a grate service they did it right and quick service I love it More

by Poedee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Les Eccleston
April 05, 2024

Love my Honda’s! Have purchased my last 3 cars from Ralph and the last 2 with Grace Lechner. She is wonderful to deal with! It is also comforting to know I will get g More

by Tybee
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam in service, Grace Lechner
April 03, 2024

We have owned Honda's for many years and have been very happy with our vehicles. The service at Ralph Honda is friendly and professional. Always satisfied. More

by lorac052889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal
March 31, 2024

I recently had service performed on my 2021 Honda HR-V. Over the years, I’ve done business with Ralph Honda on several occasions. From leasing and purchasing vehicles, to maintenance performed on them, I’ More

by Vince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Pecora, Les Eccleston
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