Ralph Honda
Rochester, NY
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Kind thoughtful exipert service well done My 2006 Honda Accord was checked over I was kept informed Every step of the way I was given instructions if the problem happens again I was happy to have Honda Accord was checked over I was kept informed Every step of the way I was given instructions if the problem happens again I was happy to have a pick up to and from I love the place feeling secure and happy well done More
Great dealership to work with! Nathan is personable and very knowledgeable about the Honda products. It was a pleasure to do business and i am sure that this iz my 1st of many pur Nathan is personable and very knowledgeable about the Honda products. It was a pleasure to do business and i am sure that this iz my 1st of many purchases from him.. THANKS NATE👍👍👍 More
Will not honor the Honda care extended warranty I purchased from them. The warranty paid $1226 for a covered problem. Ralph Honda wants me to pay another $850 because it took so long to diagnose the purchased from them. The warranty paid $1226 for a covered problem. Ralph Honda wants me to pay another $850 because it took so long to diagnose the problem. More
Linda who ran the service was awesome. She kept me posted on other issues they came across and dealt with them with no charge. This woman is an amazing asset to your service department!! She kept me posted on other issues they came across and dealt with them with no charge. This woman is an amazing asset to your service department!! More
We have never been to Ralph Honda. Upon entering, we were greeted by Dave M. who was our sales consultant. He was personable & listened to our needs rather than pushing various cars Upon entering, we were greeted by Dave M. who was our sales consultant. He was personable & listened to our needs rather than pushing various cars towards us to consider. He explained everything about the car clearly & concisely answering questions as he covered aspects of the car, its history, and financial information. Sales is about selling whatever the product. For Dave, the sale seemed secondary to taking care of our needs, our preferences in a car, our financial committment in purchasing, and making sure the process was about us. Dave is a very personable man who wears his compassion for life and work on his sleeve. His integrity was apparent to us immediately & our comfort level during the very first visit to a car dealer since 2007 was very high. Dave did this for us & he will do it for all the clients he greets at the door of Ralph Honda. We also worked with Nathan M. for our CR-V pick up & Jim for final financials. What a team!! Trust us..you wont be disappointed when you buy from Ralph Honda. Robert & Pamela More
I recently had a very pleasant experience at your dealership, as I have for years with my old Honda Accord. Prompt, efficient service, right form the door. You have a Great team, who take a very good dealership, as I have for years with my old Honda Accord. Prompt, efficient service, right form the door. You have a Great team, who take a very good care of the customers. I really appreciate the effort and attention I get every time. Love my new CRV, and will come back for years to come. Good work and good people, thank you ! Nina Shavron More