Ralph Honda
Rochester, NY
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Very friendly, knowledgeable and giving accurate expected time for waiting on car. Actually finished before expected time Also helpful to what needs to be done for upcoming service work. time for waiting on car. Actually finished before expected time Also helpful to what needs to be done for upcoming service work. More
This visit was for an oil change and tire rotation, Pat was my service writer. He always gives me great customer service. I've been asking for the same mechanic to work on my vehicle each time I come in fo was my service writer. He always gives me great customer service. I've been asking for the same mechanic to work on my vehicle each time I come in for service. Pat said that Dale will be my mechanic. He said that Dale wasn't available that day but that he will keep an eye on another mechanic. (I had told him about a couple of experiences that I had in service that turned me off on coming back to the Ralph Honda dealership.) Only one thing wasn't done; a new sticker for my windshield telling me when to bring in my vehicle for my next oil change. Pat took care of putting a new sticker on my windshield. More
I had the BEST service ever! Steve, Don & Grace treated me like family and I left with a Honda Civic which I absolutely love!! I would DEFINITELY by another car from Ralph Honda. Steve, Don & Grace treated me like family and I left with a Honda Civic which I absolutely love!! I would DEFINITELY by another car from Ralph Honda. More
This dealership is terrific. I have purchased 3 cars, have utilized the collision dept. a few times and always use the service dept. Always treated with concern and respect. The I have purchased 3 cars, have utilized the collision dept. a few times and always use the service dept. Always treated with concern and respect. The dealership is attractive and clean. More