Back

Ralph Honda

Rochester, NY

4.8
494 Reviews

3939 W Ridge Road

Rochester, NY

14626

Directions

By Type

Showing 494 reviews

May 05, 2023

Very friendly, knowledgeable and giving accurate expected time for waiting on car. Actually finished before expected time Also helpful to what needs to be done for upcoming service work. More

by Ldoerr86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name not listed. It was Linda in the service dept
May 05, 2023

Everyone is always courteous, kind and on top of everything. The storeroom and the garage are very clean. More

by Dalemaggio91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Wright
May 02, 2023

This visit was for an oil change and tire rotation, Pat was my service writer. He always gives me great customer service. I've been asking for the same mechanic to work on my vehicle each time I come in fo More

by Mare
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat in Service.
April 27, 2023

The replacement of the front fascia on my accord looks amazing And I'm kinda picky about my car. More

by United747sp27
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chuck in the bodyshop
April 26, 2023

The Raplh Honda is a very friendly invironment. A good employees Warm welcome to me. More

by Tomopidatom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Mc
April 26, 2023

I had the BEST service ever! Steve, Don & Grace treated me like family and I left with a Honda Civic which I absolutely love!! I would DEFINITELY by another car from Ralph Honda. More

by Gerri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don and Steve , Grace Lechner, Frank Christ
April 24, 2023

This dealership is terrific. I have purchased 3 cars, have utilized the collision dept. a few times and always use the service dept. Always treated with concern and respect. The More

by nanmusic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Moffett
April 21, 2023

The service people are always very friendly and professional. I am always satisfied with the service I receive. More

by lorac052889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
steve
April 18, 2023

Good people , low pressure , on time service , clean area to wait , everything explained in depth More

by nurspm2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Christ
April 17, 2023

Returning customer. Much better experience this time around.. salesman (Hunter) was very personable and was attentive. More

by RN_1
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hunter
...
12
...