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Ralph Honda

Rochester, NY

4.8
494 Reviews

3939 W Ridge Road

Rochester, NY

14626

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Showing 494 reviews

October 31, 2024

Ralph Honda has gone far and beyond any dealerships that I have ever encountered. They have serviced my vehicle more then a few times and I have never been disappointed with their accommodations when I have More

by chrisreed32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck McGarry
October 31, 2024

Service at Ralph excels. Adam was quite helpful. Very friendly and took care of all of my request. Have always had good service and good luck at Ralph. I suggest we keep Adam More

by Doe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam in service
October 21, 2024

The entire staff at Ralph Honda is exceptional. Dave Moffett was a pleasure to work with. More

by Diane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim in finance , Dave Moffett
October 21, 2024

I've been a customer of theirs for over 50 years! That speaks volumes. Now I got my grandson going there.... great place you can trust! More

by Sue
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
JORDAN IN RECALLS, Dave Moffett
October 21, 2024

I've been dealing with Ralph for over 50 years! . I love their honesty and their Honda Civics. I'll never go anywhere else or buy any other type of car. Civics are the best, and so is Ralph! More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVE
October 16, 2024

I love my Honda's and only buy from Ralph despite several others in town. Always a fair deal and top notch service. Special xxxxxxto JB Conti..The best car buying experience ever . More

by Chris M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JB Conti
September 28, 2024

They treat you nice at first I when it comes down to actually sailing a deal. They try to sell all kinds of extra stuff to you. More

by Retired
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Moffett
September 09, 2024

I always come back for the great service The job is always done right and everyone is so friendly More

by Harmonyrx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
July 26, 2024

After buying 4 vehicles from Ralph Honda I am very shocked, upset, and sad about the lack of service to help fix problems with my Pilot., one of which was a recall problem supposedly fixed, and it is More

by Not happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Jul 31, 2024 -

Ralph Honda responded

We are sorry to see your review and would like to talk to you about your situation. We are not sure what vehicle or customer name this is in reference to, so could you please reach out to our service manager, Max Harrington or the service rep. that you worked with? If there is a problem that isn't resolved, we would like to adress this. Thank you for your feedback and we hope to resolve any issues that we are able to.

July 25, 2024

I am very satisfied with my service at Ralph Honda particularly with the service agent Linda Freeman. More

by Jghysel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Freeman
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