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Rallye BMW - Service Center

Westbury, NY

4.6
5,037 Reviews

5,037 Reviews of Rallye BMW - Service Center

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October 16, 2010

Will still recommend the dealership but wasn't too happy. Being friendly and asking question is good , but when you are taking info to go against me then that's no good. Just cause i declined a loaner and More

by yanvaloo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Corado
October 13, 2010

The dealership experience was excellent. My vehicle was not only serviced for the initial concern, but the delealership addressed other unforseen requirements as a matter of policy. The people I dealt with More

by Joseph Lovas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carol
October 06, 2010

Carol Clark-Muniz is a 5 star employee. Excellent knowledge, efficency and fabulous customer service. Best employee I have ever dealt with in any car dealership. She deserves a raise and promotion More

by paullevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carol Clark-Muniz
October 01, 2010

I came in with an emergency. My car engine light was on and the car was literally shaking. I drove right to the dealership. This was a Friday at about 3:30. I would expect the service person that helped More

by gymgal 280
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brett Hines
September 29, 2010

I had a consistently occurring problem with my AC producing warm to hot air in lieu of cold air. Unfortunately it was not easily replicated so the service staff could only resolve the issue(s) in a More

by gdong155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brent Hines
September 22, 2010

Highest quality service you will ever experience. From the moment you drive into the service center you are greeted with the utmost professionalism. A loaner car is provided and you are in and out very qu More

by dmoskovic
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Park
September 07, 2010

My car was kept at the dealership for over a week. I was repeatedly lied to about a part coming in but in reality while working on the car there was water damage and they were dehumidify it. The day of pic More

by Smathew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Blanco
September 04, 2010

To whom it may concern, I recently brought my 535xi in for service, as my dashboard was all lit up and looked like the tree at Rockefeller Center. I was escorted to the desk of Mr. Kevin Cone who took dow More

by vasilis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cone
September 03, 2010

GREAT CUSTOMER SERVICE IS IMPORTANT WHEN IT COMES TO SERVICING YOUR VEHICLE, AND AT RALLYE SERVICE DEPARTMENT YOU RECEIVE FRIENDLY, PROFESSIONAL HELP AND CUROSITY. MOST IMPORTANT YOUR CAR RECEIVE THE SE More

by NICOLELATTA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : CAROL MUNIZ, STEVE CAMPBELL, SERVICE MAINTENANCE TEAM
September 02, 2010

Unfortunately need 3 trips in 2 weeks to fix one problem with fuel pump. Two of the visits required leaving vehicle for multiple days. This should have been resolved in one visit and in one full day. I was More

by tcurtin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service manager Anthony, and Kevin
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