4,954 Reviews of Rallye BMW - Service Center
Arrived at 2:30 PM on Friday without an appointment. Had car inspected, washed, windshield wipers replaced and all fluids topped off in 1 hour! Rallye BMW service makes you feel "important". This is a t car inspected, washed, windshield wipers replaced and all fluids topped off in 1 hour! Rallye BMW service makes you feel "important". This is a true luxury car experience. Recommend Rallye. More
Excellent, convenient service department where you drive into the garage are greeted by the prep team and escorted to the service advisor. All service done efficiently while waiting in the cafeteria/lounge into the garage are greeted by the prep team and escorted to the service advisor. All service done efficiently while waiting in the cafeteria/lounge. Plenty of space to work, make phone calls, read or just watch tv. The car was returned to me washed and vacuumed. Very happy with the service at Rallye. More
I had a problem with one of my headlights---a trouble message was appearing in the car for a few days prior to me calling. I called David and he said to bring in the car the next day---which I did. He message was appearing in the car for a few days prior to me calling. I called David and he said to bring in the car the next day---which I did. He was waiting for me at 7:00 in the morning. He told me it would be about 45 minutes and would I like to wait---which I did. Almost to the minute the car was completed. I met with David and signed the invoice, no charge for the problem and went back to work. David has always been great and extremely responsive. It is really a pleasure dealing with this service group. More
Had to bring the car in for service and a inspection. David was friendly,quick and efficient. I was in and out within the hour. I had very good experiences at Rallye and have been a long time customer. I David was friendly,quick and efficient. I was in and out within the hour. I had very good experiences at Rallye and have been a long time customer. I have had several different service advisors over the years and they have all done a very good job. I highly recommend Rallye and the facility is top notch. More
Excellent service with utmost courtesy and professional handling of customer concerns with timely updates on progress of the sevice. Friendly staff at the front desk and fully satified with the provision o handling of customer concerns with timely updates on progress of the sevice. Friendly staff at the front desk and fully satified with the provision of a loaner car and return policies. Easy approach to handling of phone calls regarding service appointments and flexibility with timings available. More
Although we have long been customers of Rallye, this is our first experience in purchasing a Certified Pre Owned BMW. I can not say enough about Matt in the service department who took great care of us. our first experience in purchasing a Certified Pre Owned BMW. I can not say enough about Matt in the service department who took great care of us. We felt we were in such good hands, his knowledge of BMW's is superb and he assured us every step of the way and answered every question we had with patience and confidence. This has been such a great experience for us that I am even considering trading in my 2008 audi and getting yet another CPO BMW. It has been a great experience! More
Brought my car in for oil change and engine light on. Also had non working I-drive for a very long time. Couple of hours later recd call needing work on radiator and transmission leak. $2000.00 Picked u Also had non working I-drive for a very long time. Couple of hours later recd call needing work on radiator and transmission leak. $2000.00 Picked up car 10 mins later engine light still on. Called service only to be told that Rob is talking to another client and will call back. Left message on voice mail. No call back to date. More
I brought my car in for service and was surprised and pleased with how easily it went. There was no charge for my wndshield wipers that had to be replaced due to streaking. They perform the NY State i pleased with how easily it went. There was no charge for my wndshield wipers that had to be replaced due to streaking. They perform the NY State inpection. They called later in the day that my car was ready. It took almost no waiting at all to get my car. My car washed and looked like new! More
I came here for my maintenance service as I always do. The are expedient at processing my car thru the system, again as they always are. Matt Carlson, my service advisor is the best. He cares, and that The are expedient at processing my car thru the system, again as they always are. Matt Carlson, my service advisor is the best. He cares, and that shows in the way he handles his customers. I was in and out in no time at all, and I would recommend Rallye to all. They are the best! More
For 2 years while under warranty I went to Bayside dealership where I bought and serviced my car and they told me that there was not problem with the roof.I came to Rallye BMW and you gave me an appoi dealership where I bought and serviced my car and they told me that there was not problem with the roof.I came to Rallye BMW and you gave me an appointment immediately and fixed the problem in less then an hour.I am very happy and I will recommend Rallye of Westbury to everybody. More