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Rallye BMW - Service Center

Westbury, NY

4.6
4,955 Reviews
Call Service Center (516) 226-7651

4,955 Reviews of Rallye BMW - Service Center

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November 21, 2024

Great Service! Always delivers! matches my M Performance Thank you! Keep it Up! Happy motoring & Happy Holiday's and Peace to all ! More

by jay@raxlaw.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Rallye BMW responded

Thank you for the wonderful feedback! We're delighted to hear that our service at Rallye BMW consistently meets your expectations. Wishing you happy motoring and a joyful holiday season as well!

November 21, 2024

Anthony goes above and beyond with great customer service! Always tends to all my needs & definitely needs a big raise! More

by ROOG007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Rallye BMW responded

We're delighted to hear that Anthony provided exceptional service at Rallye BMW! Your feedback is greatly appreciated, and we'll be sure to share your kind words with him. Thanks for choosing us!

November 21, 2024

Rallye BMW is always a pleasure to work with. They are very respectful and very well understand the needs of owners of special cars like my M3 Competition. More

by Larry K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Thomsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Juman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Rallye BMW responded

Larry, we're delighted to hear that you had a great experience with us at Rallye BMW! Thank you for your kind words and trust in our team. Enjoy every moment with your BMW M3 Competition!

November 20, 2024

Good service. But they run out of loaner cars, I have to wait about two hours for the service. More

by JHSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Rallye BMW responded

Thank you for choosing Rallye BMW for your service needs. We apologize for any inconvenience with our loaner availability and are always here to help if you need assistance with a ride.

November 20, 2024

Brandon was courteous and on top of my service appointment. Rallye did a great job at a reasonable price. More

by dave@daveyu.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Rallye BMW responded

We're delighted to hear that Brandon provided excellent service during your appointment at Rallye BMW, Dave! Thank you for sharing your positive experience and recognizing our team's efforts!

November 19, 2024

Bobby was excellent, Len was awesome but new car prep crew and service were subpar. New vehicle was not clean (exterior and exterior) when delivered and it took two hours to change oil with a 7:30 AM app More

by HAMDAN5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenard Brechner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Rallye BMW responded

Thank you for your feedback. It's great to hear that Bobby and Len provided excellent service, but I'm sorry to learn about the issues with our prep crew and service team. We strive for efficiency and quality in all areas, so I appreciate you bringing this to our attention. If you'd like to discuss further or have any other concerns, please feel free to reach out. Thank you, Chris Blanco - Service Manager - 516-833-4862

November 18, 2024

Organized. Efficient process getting car in and out. However I preferred to wait for my airbag recall service visit. But they would not allow for some reason More

by GWEAVER0
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Rallye BMW responded

Thank you for sharing your feedback about the service at Rallye BMW. We're glad to hear that the process was organized and efficient, but we apologize for any inconvenience regarding waiting during your airbag recall service. Your comments are valuable, and we'll look into this further to improve our customer experience.

November 18, 2024

The best service. ...Brett Hines responds to text messages on his day off and George Javier in sales responded to an email sent on a Sunday More

by MCLMCLMCL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Javier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Dewling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Rallye BMW responded

We're delighted to hear that Brett and George went above and beyond for you at Rallye BMW! Our team is committed to providing exceptional service, even on their days off. Thank you for sharing your experience with us!

November 18, 2024

Incredibly efficient and accommodating! !! I live on the South Shore and they drove here from Westbury to give me a loaner!!! More

by mpriceman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : because I had a loaner, I don't know who serviced my car. I was speaking to a Chris Blanco in the service dept.
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Nov 18, 2024 -

Rallye BMW responded

We're delighted to hear that our Rallye BMW team went the extra mile for you! Thanks for sharing your experience with us. Safe driving ahead!

November 17, 2024

Service was performed promptly and the staff was very professional. Will be back for my next service. More

by ahmadsrozan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Rallye BMW responded

Ahmad, we're delighted to hear that you had a prompt and professional experience with our team at Rallye BMW. We look forward to welcoming you back for your next service!

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