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Rallye BMW - Service Center

Westbury, NY

4.6
4,966 Reviews

4,966 Reviews of Rallye BMW - Service Center

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July 16, 2024

Love the place great work and people my car always comes back in better condition More

by td30cpo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldemar Cagua
Jul 17, 2024 -

Rallye BMW responded

Thanks so much for the 5-star review of Rallye BMW!

July 15, 2024

Everyone explains and cares about the customer. Sometimes u need hand holding. And I am very independent More

by tcanaris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano. Gabe Hale
Jul 15, 2024 -

Rallye BMW responded

We're delighted to hear that our team at Rallye BMW provided the support and care you needed. Thanks for sharing your experience with us!

July 14, 2024

Professional with excellent customer service. Very satisfied with Nick Saldano and entire team. Will come back again. More

by GERALD.COTTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Saldano
Jul 15, 2024 -

Rallye BMW responded

Thank you for the positive feedback! We're glad to hear Nick and our Rallye BMW team provided excellent service. We look forward to seeing you again!

July 14, 2024

Very professional and very helpful Able to answer my questions and away many of my concerns More

by Droruci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano
Jul 15, 2024 -

Rallye BMW responded

We are delighted to hear from you, Droruci. Thank you for the great review of Rallye BMW!

July 13, 2024

Very professional in every aspect. Anytime I needed to bring my car in for service, the entire process has been totally transparent and very much appreciated More

by bartusl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Rallye BMW responded

We're glad to hear that our team at Rallye BMW provided a professional and transparent service experience. Thanks for sharing your feedback!

July 12, 2024

Thanks for the being professional and also replacing my tire in good time. I will definitely go back if need be. More

by colonfrankie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Rallye BMW responded

We're glad to hear you had a positive experience with our team at Rallye BMW, Frankie! Thank you for your kind words and we look forward to assisting you again in the future.

July 12, 2024

Professional, courteous, speedy service and they explain all the details. Always a good experience every time More

by karingalasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Rallye BMW responded

We're delighted to hear you consistently have a great experience with our team at Rallye BMW. Thanks for the positive feedback!

July 12, 2024

They are very reliable and punctual, customer service is also Excellent. I’m always satisfied with the work they have done on my car. More

by LBPARKER00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Rallye BMW responded

Thank you for your kind words! We're delighted to hear that you've consistently had a positive experience with our team at Rallye BMW. We look forward to continuing to serve you!

July 11, 2024

This is the worst dealership I've been to. I will never go back here again. I was quoted a price of $5 to $7,000 to fix my car. Thank God I was smart enough to go to another dealership 15 minu More

by dutchdk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Persaud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Rallye BMW responded

We apologize for your experience and any confusion regarding the repair quote. We strive to provide fair pricing and transparent communication, so it's concerning to hear this feedback. If you would like to discuss this further or have any other concerns, please reach out directly. Thank you, Chris Blanco - Service Manager - 516-833-4862

July 11, 2024

Not pleased with the service department at Rally. Called on several occasions to speak to a manager - still waiting- 2 weeks later! More

by CVERTUCCI
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Trotta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Rallye BMW responded

We apologize for the lack of response from our service department. This is not the level of communication we strive for, and we understand your frustration. Please reach out to us directly so we can address this matter promptly. Thank you, Chris Blanco - Service Manager - 516-833-4862

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