Rallye BMW - Service Center

Always on time and service is complete. Answers all my questions and willing to go extra mile to please Answers all my questions and willing to go extra mile to please More

My favorite dealership! The service is second to none! Always a great experience without question! The service is second to none! Always a great experience without question! More

Mika Rose is amazing she has handled my last two BMW transactions and I would recommend her to anyone who wants to do business with BMW she is an asset to Rallye and the reason I keep coming back. Tom transactions and I would recommend her to anyone who wants to do business with BMW she is an asset to Rallye and the reason I keep coming back. Tom McPartland More

Long standing customer because of the professionalism and courtesy of the employees . We intend to remain customers . courtesy of the employees . We intend to remain customers . More

I had a troubling experience with the BMW dealership in Westbury, NY. I took my vehicle in for a recall repair, expecting a straightforward and efficient service. Unfortunately, the situation quickly deter Westbury, NY. I took my vehicle in for a recall repair, expecting a straightforward and efficient service. Unfortunately, the situation quickly deteriorated. After the recall repair, actually leaving the dealership, I started experiencing significant electrical issues with my dashboard—warning lights flickering, erratic display behavior, ABS lights all lit ,and more. What was initially a routine repair became a major problem. I reached out to the dealership and spoke with Adam Romano (assistant service manager) for help, and the issue dragged on for several weeks, having to bring the car in twice, before it was finally resolved. To my dismay, the dealership charged me over $1,000 to fix the problem they caused. It feels incredibly unfair to be billed such a substantial amount for an issue that arose directly from their repair work. The extended delay and the hefty bill left me feeling frustrated and disappointed with the service I received. In summary, my experience with this dealership was far from satisfactory. What should have been a simple recall repair ended up being an expensive ordeal. I hope the dealership improves their service quality on repairs other than oil changes, inspections, and routine BMW maintenance, for which according to their radio advertisements they are #1, and improve their billing practices to avoid putting future customers in such a difficult position. I hope this helps someone! More

Mr. Christopher Williams he has provides excellent, and friendly professional customer service! I will be tell my friend your company has Christopher. LOVE from Grace Liu. friendly professional customer service! I will be tell my friend your company has Christopher. LOVE from Grace Liu. More

Carol wa excellent all employees from start to finish was excellent. I am most pmeasex was excellent. I am most pmeasex More

My car was thoroughly checked and fixed in timely manner. Thank you very much for your service. Thank you very much for your service. More

Rallye BMW is a class A dealership . . I e been a client of theirs for close to 20 years .their sales reps and service managers are top notch . I highly recommend The Rallye organizat . I e been a client of theirs for close to 20 years .their sales reps and service managers are top notch . I highly recommend The Rallye organization More

Chris always provides excellent service. There is never a problem with loaner cars being provided and I am kept up to date concerning g my car’s status. There is never a problem with loaner cars being provided and I am kept up to date concerning g my car’s status. More