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Rallye BMW - Service Center

Westbury, NY

4.6
4,958 Reviews
Call Service Center (516) 226-7651

4,958 Reviews of Rallye BMW - Service Center

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September 28, 2024

The service is very warm! And help wash the car. I got my car keys replaced for free! Thank you so much More

by lqx0708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Rallye BMW responded

We're delighted to hear you had a warm and helpful experience at Rallye BMW! Enjoy your freshly washed car and new keys, and thank you for sharing your positive feedback!

September 28, 2024

Easy to work with. Quick response and pleasant salespeople as well as getting thru financing. More

by PDEAMELIA
Recommend Dealer
Yes
Employees Worked With
Bobby Channan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Silvano Mastrangelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Rallye BMW responded

Amelia, thanks for giving us the opportunity to serve you! - The Rallye BMW Team

September 28, 2024

Fast friendly and efficient service. Finished on time as promised! Drop off was quick and easy as well. More

by Joe.drumm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Rallye BMW responded

Joe, we're glad to hear you had a fast and efficient experience with us at Rallye BMW. Thanks for the positive feedback!

September 28, 2024

I appreciate the best in class client service, attention to detail and knowledgeable service and sales team members at Rallye BMW! More

by ICPOLONIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Rallye BMW responded

We're delighted to hear that you appreciated the client service and attention to detail from our team at Rallye BMW! Thank you for your kind words and support.

September 27, 2024

Charged me for just diagnosis my car. Didn’t solve the issue. Waited more then a week for lobar car. More

by NABI1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Rallye BMW responded

It's hard to hear that you didn't receive the five-star service we expect for all of our guests. I understand that you're upset, but I would really appreciate the chance to speak with you about this to see if there is anything I can do to help and ensure your car is repaired to your satisfaction. I have listed my contact information below and hope to hear from you. Thank you, Chris Blanco - Service Manager - 516-833-4862

September 26, 2024

took 2. 5 hours to change a tire would never ever buy tire and rim package from Bmw again More

by FPOSILLICO516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Rallye BMW responded

Fposillico516, it means so much to us to see your review! Thanks from the team at Rallye BMW.

September 25, 2024

Cosmo makes Ralley BMW look great! He met me at the front and took my car issues from there. Kept communicating until the car was in my hand. Excellent service, communication and More

by FINNEY.KURIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2024 -

Rallye BMW responded

We're delighted to hear that Cosmo provided excellent service and communication during your visit to Rallye BMW! Thanks for sharing your positive experience with us.

September 25, 2024

Me and my husband are always treated with. Kindness, courtesy and respect, our vehicles always come back to us clean inside and out. We always have a good experience there. More

by Judiesaltzmman@optonline.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
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Sep 25, 2024 -

Rallye BMW responded

Thank you for sharing your positive experience! We're delighted to hear that our team at Rallye BMW consistently provides kindness, courtesy, and respect. We look forward to continuing to serve you and your husband in the future!

September 25, 2024

Excellent courteous professional. Very happy with staff and facility. Would recommend. Close bye though I didn’t purchase car there. More

by owen731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2024 -

Rallye BMW responded

Thank you for the positive feedback! We're glad to hear that our staff and facility at Rallye BMW left a great impression. We appreciate your recommendation!

September 25, 2024

Brandon and the entire staff at Rallye are incredibly professional, attentive, easy to work with and do a wonderful job. More

by Kmnicholson22@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2024 -

Rallye BMW responded

Thank you for the kind words! We're delighted to hear that Brandon and our Rallye BMW team provided such a professional and attentive experience. We appreciate your support!

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