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Rallye BMW - Service Center

Westbury, NY

4.6
4,956 Reviews

4,956 Reviews of Rallye BMW - Service Center

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October 06, 2024

Everyone is always very professional and Anthony is the best. Always keeps me updated on what’s going on? More

by 0506dm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Rallye BMW responded

We're delighted to hear that Anthony and the Rallye BMW team provided you with professional service. Keeping our customers informed is a top priority for us, so we're glad it made your experience positive!

October 06, 2024

I find Rallye BMW employees to be efficient, knowledgeable and friendly. Always a great experience. More

by angelicadownes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Rallye BMW responded

Angelica, thank you for reviewing Rallye BMW! Have a lovely day!

October 06, 2024

No responsive to phone calls. Did not call to discuss options and ended up spending additional money for non issues. Original issue was not resolved the first time. More

by neilsin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Rallye BMW responded

Neilsin, I'm sorry to hear about the lack of communication and unresolved issues. We strive for clear and effective service, so this feedback is concerning. Please reach out at your convenience so we can address these matters directly. Thank you, Chris Blanco - Service Manager - 516-833-4862

October 05, 2024

They got me in and out in a timely matter. They solved my problem quickly and efficiently. More

by CKHILL34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Rallye BMW responded

Ckhill34, it was our pleasure to assist you. Thank you from all of us here at Rallye BMW!

October 04, 2024

good service! ! !!!nice jo。wlall iaka。kk aeie iei js。 jj ss jjs j sjjs More

by tiffany-8909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Rallye BMW responded

Tiffany, thank you for leaving Rallye BMW a five-star review!

October 04, 2024

Efficient,,on time,friendly,Attentive, Everything went smoot,work completed worn in the time it was promised More

by erz1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Rallye BMW responded

We're delighted to hear that your experience at Rallye BMW was efficient and smooth! Our team is committed to providing attentive service, and it's great to know we met your expectations. Thank you for the positive feedback!

October 04, 2024

No work was completed. They claimed to do a fluid check but my car showed no coolant and now it's saying it needs an oil change More

by anthony.minervini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Tibbals
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Rallye BMW responded

Anthony, this feedback is discouraging to receive, and I apologize for any inconvenience caused. Please reach out so we can address these issues promptly and ensure everything regarding your vehicle is in order. Thank you, Chris Blanco - Service Manager - 516-833-4862

October 04, 2024

I recently purchased a BMW from Rallye BMW and had the great pleasure of working with Silvano as my salesman. Silvano was absolutely exceptional throughout the whole process. He answered all my questions More

by dnuressa
Recommend Dealer
Yes
Employees Worked With
Sharonda James
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Geary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Silvano Mastrangelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Rallye BMW responded

Thank you for sharing your fantastic experience with us at Rallye BMW! We're delighted to hear that Silvano and Jimmy provided exceptional service, making the process smooth and efficient. It's great knowing our team left a lasting impression, and we look forward to welcoming you back in the future! Safe travels in your new BMW!

October 04, 2024

Adam Romano is one of the best service advisors I’ve worked with. He is always looking out for you and only recommends necessary services. If you are going to Rallye, make sure you go to him. More

by BCALLAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Rallye BMW responded

Thank you for highlighting Adam's exceptional service at Rallye BMW! We're glad to hear he took great care of your needs. We appreciate the recommendation and look forward to serving you again in the future!

October 02, 2024

Easy to make an appointment. The app is easy to navigate and the staff is extremely knowledgeable and professional. Would highly recommend Rallye BMW for services or a new lease More

by bill5010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Rallye BMW responded

Thanks for the recommendation! We're glad to hear that our app and staff made your experience at Rallye BMW seamless. We appreciate your support!

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